KrswimwearReviews of krswimwear.com

Same as I see several other people write, I did my order in June, never received "due to faulty address" I sent a screenshot of Google map address which proved it to be the correct one, now 7 months later, I assume I will not have my money back nor my bikinis. Customer service dont care, I'm beyond frustrated and disappointed with the whole situation. (Ordernumber 00038563) happy to remove feedback if you finally fix this) Updated, I got a email saying "sorry, we will fix this" but the tracking says my parcel have been abandoned and I haven't seen or heard or received anything.

I have sent several emails and messaged the Instagram page which I was then blocked! I still have the screenshots of my order. I am still really upset of how this was handled and never got my money back nor my order. I will happily stop telling people to not shop at KR if you were to reply to my emails and refund me or send my order. Thank you

I ordered 2 bikinis in MAY, it is now mid NOVEMBER and have not received anything. I have sent out multiple emails, with no reply. I am extremely frustrated. And I want a refund!!!!! DO NOT ORDER WITH THEM

I ordered two bikinis on the 26th of April. After three months of waiting I had moved house and informed them. They sent another order out and it’s been two months with no update or proper tracking service to say where it is... an actual joke

Disgusted in this company!!! Ordered my bathers of 2 months ago AND STILL HAVE NOT RECIEVED. I better receive these other wise I demand a refund and will take this further.

I waited 3 months to receive two bikinis I ordered. I emailed the company multiple times to figure out what was going on but they kept blaming it on COVID. I understand that that is out of their control and will slow the process, but 3 MONTHS?! They finally arrived and it was the wrong color bathing suit. So now I’m waiting to for the company to reply about getting a refund and no reply. This is horrible customer service. Please be cautious when ordering from here.

I ordered two bikinis in a BOGOF deal (which they seem to run 24/7), and measured myself against the size guide to make sure they'd fit (the largest size being the one I ordered). Once they arrived it was clear they wouldn't cover anything (not even half of anything), and one arrived with stitching undone so it wasn't even wearable anyway. I emailed their customer service department, who offered to exchange one of the bikinis (which still wouldn't have fit given their size guide is inaccurate). I received no apology for the faulty item, and was told the best they could do was exchange, as they don't do refunds. They also said the bikini I ordered is designed to be more revealing as a justification for why it didn't fit - despite the website saying it fits true to size (there's revealing and then there's indecent). I sent them a photograph of the faulty bikini, and their policy states they will replace it for free. That was well over a month ago, and I still haven't received anything, plus they've ignored my last two emails asking where my item is and when it would arrive. Poor customer relations, seem to care less about getting repeat customers (and I'll be telling every girl I know not to order from them). Edit: the replacement bikini has finally arrived - with the SAME fault on it!! What an absolute joke.