Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
213 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1946, people have trusted Koorsen to protect their businesses and homes. From our knowledgeable sales people to our highly trained technicians, we have been committed to providing complete fire protection and security solutions that don’t just protect buildings—but protect lives too.
Koorsen Fire & Security (koorsen.com) has 213 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
213 approved reviews, newest moderated first
Koorsen immediately established an account for us when our church needed someone to service our fire extinguishers. Their service team calls on our facility in a timely manner each year, works hard to come when it works best for our schedule, and communicates very politely and clearly.
By St Joe Community C.
Response from Koorsen Fire & Security· Oct 21, 2019
Thank you for your review, we are happy to have you as a customer!
good service which hopefully justifies the sometimes high prices. billing expects payment sooner than most, especially when receiving invoices over the last few years has been an issue.
By Bric C.
Response from Koorsen Fire & Security· Oct 10, 2019
Hi Bric, you are a valued customer of ours and we appreciate your feedback! Please feel free to email me any time at [email protected]. I would love to help resolve any issues that come up and continue the good service you have experienced with us.
Service techs are always knowledgeable and professional. Company is easy to work with.
By Daren E.
Response from Koorsen Fire & Security· Oct 10, 2019
Thank you for the review Daren, we appreciate your feedback and are happy to have you as a customer!
It's been 3 weeks, still waiting for someone to turn my alarm on.
By Tammy M.
Response from Koorsen Fire & Security· Sep 23, 2019
I am sorry to hear you are still waiting for service. I would like to help resolve this issue for you. Please email me details on the location needing service and I will happily look into this for you. [email protected]
HE WAS QUICK AND EXPERIENCED
By customer
Response from Koorsen Fire & Security· Sep 23, 2019
Thank you for your review, we are happy to have you as a customer!
They have been our provider for many a year - always courteous and timely.
By KIRSTEN E.
Response from Koorsen Fire & Security· Sep 23, 2019
We are happy to have you as a customer and glad to hear you are pleased with our services. Thank you for your review!
quick response to service needs.
By customer
Response from Koorsen Fire & Security· Sep 23, 2019
Thank you for your review, we are happy to have you as a customer!
When you deal with a company long enough a problem will arise . Koorsen has over the years surprised me with the way they have solved an occasional problem or a service hiccup. What separates Koorsen from others is how they fix the issue. Great job!
By Mark J.
Response from Koorsen Fire & Security· Sep 23, 2019
Thank you Mark, we really appreciate your review and enjoy having you as a customer!
