Easy to use
It was very easy to use to pay the invoices. It would be nice to be able to pay several invoices at one time.
By Pam K.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
213 reviews
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Since 1946, people have trusted Koorsen to protect their businesses and homes. From our knowledgeable sales people to our highly trained technicians, we have been committed to providing complete fire protection and security solutions that don’t just protect buildings—but protect lives too.
Koorsen Fire & Security (koorsen.com) has 213 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
213 approved reviews, newest moderated first
It was very easy to use to pay the invoices. It would be nice to be able to pay several invoices at one time.
By Pam K.
Terrible website for bill pay. Requires user to input information again and again (which Koorsen has readily available) every time a bill is paid
By Thomas K.
Response from Koorsen Fire & Security· Apr 8, 2022
Thomas, we are actually in the process of building a new customer portal. If you email us at [email protected] with your contact info including business address, we will let you know when it is available.
Very easy to register my account and then pay online the premium due
By Sally M.
I paid with an e check, but had to sign to accept policy. It stated that withdrawal will be on the date due. It also included that if the date due was a weekend or holiday the account could be charged for late payment. My date due is on a Saturday. I am paying 17 days early. Please just take my payment out immediately. I do not want to pay a late fee.
By Barbara D.
We were out of town and needed to pay our invoice online. Amy in the South Bend was very helpful and courteous in handling our questions.
By Becky
Koorsen does fantastic Service Work.
By Jesse T.
The new invoices do not provide the account number which is flagged on the payment portal as a required item.
By Bradley T H.
Response from Koorsen Fire & Security· Jul 9, 2021
Bradley, thank you for the review and thank you for bringing this issue with the account number to light. We will be sure to let our team know about this issue so they can seek a solution to remedy this issue. If you could provide your contact info and what city and state you live in to [email protected], this will be helpful. Thank you.
painful reentry of data--every time i pay this, i have to reenter my name and address, etc. how about create an account like most websites...
By LT