Processing of order takes over a week
Processing of order takes over a week. Have to call customer service regularly and items are listed on website that are out of stock.
By Keyocea M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
526 reviews
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Kole Imports & Closeouts is the leading wholesale supplier of general merchandise for any business, organization or value seeker
Kole Imports & Closeouts (koleimports.com) has 526 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
526 approved reviews, newest moderated first
Processing of order takes over a week. Have to call customer service regularly and items are listed on website that are out of stock.
By Keyocea M.
Quick Shippment!
By Karrie M.
REPRESENTATIVE WAS GREAT AND PATIENT WHILE WE FOUND OUR ACCOUNT. 5 STAR SERVICE ALL THE WAY AND I USUALLY DON'T FILL OUT THESE THINGS BUT SHE WAS VERY PATIENT AND I LIKED THAT - NOT A QUALITY YOU SEE OFTEN ANYMORE.
By Steve R.
This company’s customer service could put any company to its test. The wrong product got sent to me that could have been a disaster for my daughters birthday party but they resolved the issue quickly, professionally and friendly- they dissolved my frustration immediately and I have no doubt the correct products will arrive before the party on Saturday
By Kimberly L.
eASY TO PLACE ORDERS, FAST SERVICE.
By M K.
I had rec'd 1 wrong item with the latest shipment. Kole Imports is sending the corrected item and I was told not to return the wrong item. While reviewing this adjustment, Kole employee, Michael, looked back at a 9/2017 order, where I purchased chalk, with much of the chalk broken when it arrived. Chalk boxes had not been wrapped in any protective material. Michael told me Kole would make that right and would send some additional chalk my way. I explained my purchases were for Operation Christmas Child Shoebox ministry, which Michael said he was quite familiar with as well. I appreciate Kole Imports corrections to my orders. Thanks You.
By Carol F.
Easy to do business with. Had a small issue and they were wonderful and easy and resolved it very fast.
By Anup G.
Good deals and great customer service.
By Christie B.