Good Company
The customer service was amazing and they were quick to respond to my email when I had questions about my order.
By Cami
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
526 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kole Imports & Closeouts is the leading wholesale supplier of general merchandise for any business, organization or value seeker
Kole Imports & Closeouts (koleimports.com) has 526 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
526 approved reviews, newest moderated first
The customer service was amazing and they were quick to respond to my email when I had questions about my order.
By Cami
The site was easy to navigate through. I was pleasantly surprised to receive a phone call from a representative within the company to make sure I was able to find everything I needed and if my experience was satisfying. That is what I call GREAT customer service!!!!
By Southern B.
My rep Michael was efficient polite and effective
By Crystal D.
15 days to put my order together and it has yet to be shipped not as dependable as I thought
By Shane
Response from Kole Imports & Closeouts· Jun 28, 2018
Good Morning Shane Thank you sharing your feedback regarding your experience here at Kole Imports. We would like to address your concern and inviestigate on what happened here. Please provide me with your contact information and web order number. We will look into this and will stand by for your response. Thank You Michael Franco Kole Customer Service Manager [email protected] 1-800-874-7766
My new customer service rep, Johnnie, was and is fantastic. Very responsive, quick turn around time and very helpful.
By Laura B.
Good, honest company that seems very focused on their customers. My sales rep is very responsive.
By Mod13
I was very satisfied. My order got processed and sent out very quickly. Johnny Brummit was very nice and helpful.
By Jolynn Van H.
I WOULD RECOMMEND KOLE IMPORTS TO EVERYONE I NEEDED A RUSH ORDER AND FOUND EVERYTHING I NEEDED AND MERCHANDISE WAS SHIPPED ON TIME
By DORENE C.