Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
KoKo Shiseido BeautéSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
184 approved reviews, newest moderated first
Always an awesome experience shopping here. Ladies are always accommodating and helpful. Wouldn’t shop anywhere else for my Shiseido products.
By Linda D.
Response from KoKo Shiseido Beauté· Nov 30, 2025
Thank you, Linda, so much for the love! 💕 We're thrilled to be your go-to store for Shiseido. We look forward to seeing you again soon and continuing to make your shopping experience special! 🌹🍒🌺
Tina has excellent product knowledge, and the service has always been outstanding. Items are carefully packed and shipped quickly.
By Jason P.
Response from KoKo Shiseido Beauté· Nov 9, 2025
Thank you so much for your kind words 🙏 We pack and ship every order personally with extra TLC - Our way of showing heartfelt appreciation to our customers who shop with KoKoShiseido 🌸
Tina has excellent product knowledge and the service has always been excellent. Items are packed carefully and shipped speedily.
By M W.
Response from KoKo Shiseido Beauté· Nov 6, 2025
Thank you so much for your kind words! 🙏 My sister Conni and I personally wrap each order with lots of TLC—it means the world to hear that it shows. We’re so grateful for your support! 💕
Very good customer service
By Conchita R.
Response from KoKo Shiseido Beauté· Nov 3, 2025
Thank you for your kind words 🙏 Your satisfaction means a lot to us, and we're always here to help whenever you need us.☘️
Excellent customer service and product! Thank you, Tina!
By Cindy H.
Response from KoKo Shiseido Beauté· Oct 22, 2025
Thank you so much for your feedback 🙏 I'm so glad that you were happy with my product recommendation. I look forward to seeing you again soon!💖- Tina
Best staff and products. Everyone so friendly and helpful. Thank you
By Jenny K.
Response from KoKo Shiseido Beauté· Oct 21, 2025
Thank you for your kind words 🙏 It’s always our pleasure to serve you! We truly appreciate your loyalty and support over the past 20 years. 💖
Quick response, quick deliver Tina is the best!
By Sungjin J.
Response from KoKo Shiseido Beauté· Oct 20, 2025
Thank you for your kind words ! 🙏 We truly appreciate and take great care for every order💕- Tina
Everyone is so nice! Its the only place I buy my face products also for my son and daughter
By Priscilla C.
Response from KoKo Shiseido Beauté· Oct 8, 2025
Thank you, Priscilla, for your kind words.🙏 We really appreciate your trust in us for over 10 years! 🌹🍒☘️
