I am extremely satisfied with this…
I am extremely satisfied with this product. it looks great and functions beautifully. i cant imagine living without it now that i have one!
By Ramondo K.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
184 reviews
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Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
184 approved reviews, newest moderated first
I am extremely satisfied with this product. it looks great and functions beautifully. i cant imagine living without it now that i have one!
By Ramondo K.
Ive been using this product for 2 months and i am very happy with it. it is functional and aesthetically pleasing to the eye. i wouldnt say that its a must=have, but its definitely worth a look if youre in the market for a new one
By Jaylin S.
Love it! nice peace
By James
Tina’s Koko Shiseido in Torrance, California is one of a kind. The place is tastefully decorated and their staff is polite and helpful. I often buy Shiseido items through mail order from her since I live in New Hampshire. When I was in Torrance CA, I would make a point of visiting her store. It was always a pleasure. I highly recommend KoKo Shiseido.
By Eileen W.
Response from KoKo Shiseido Beauté· Aug 11, 2021
Thank you so much Eileen 😄 for your kind review ❤ It is always my pleasure to serve you. Please be sure to stop by when you are in Torrance. I really look forward seeing you again in person. In the mean time, please take good care of yourself.
I've always had an excellent presentation of Shiseido products. Tina explains every product that I inquire about and some that I don't. I've been using the Shiseido White Lucent Line (suggested by Tina) and it's working wonderfully. When ordering, my products they usually arrive the next day. I am very pleased with this Shiseido location.
By Debra A.
Response from KoKo Shiseido Beauté· Jun 15, 2021
It is always a great pleasure to speak with you, Debra.😀 I thank you so much for being my friend and a loyal customer. You deserve the best of what I can offer!
Received my package very quickly. Included lots of samples! Good service !
By Li Z.
Response from KoKo Shiseido Beauté· Jun 9, 2021
Always a pleasure to keep our customers happy! 😀 Thank you!
Is very good I love it I move to another State and I still with them because they are fast very helpful Koko is amazing thank you
By Kathia R.
Response from KoKo Shiseido Beauté· Jun 6, 2021
Your kind comment made my day, Kathia :) Thank you! Please call(or text) me anytime, I am just a phone call away. I wish you the best with your new home.
KoKo Shiseido they have very good customer services
By Elaine J.
Response from KoKo Shiseido Beauté· Mar 31, 2021
I appreciate so much, Elaine, for being our loyal customer, especially during this difficult time. You deserve the very best service from me anytime!