Kohl'sReviews of kohls.com

Visited Kohls, Easley, SC yesterday..was nicely greeted when i walked in and found two pair pants that I liked. I have a Kohls Credit card. When Chad king out, I specifically asked the cashier if there were any discounts or coupons for my purchase. The answer was “no.” I check the Kohls website afterwards, and found a $10 coupon for purchases over $25. The cashier did not tell me about this.😀Not happy..unlikely i will return

Bad customer service in new port mall Jersey city nj speak to you look like a customer homeless look like a customer get for free l was today in store 09 -02-24

I was just at the Hingham store. My 14yr old had a gift card and coupons. She gets some things at sephora then looks at some t-shirts right across from the make up. Places the sephora bag down to hold the shirts up to herself to see how it looks. Does this with a few more shirts then walks away ....leaving the sephora bag behind. Realizing she left it, returned for it 3 min later it was gone..... Now it gets interesting.... I ask the lady that heads up security if they have cameras she says "yes, and....." I then ask if they can look at the tape to see who grabbed my little girls sephora bag "oh no, we can't do that, you have to go to Hingham police". She tells me they have NO access to security footage. My 14 year old was in tears because this was her money she was spending. They go back to school on Wednesday. I spend at least $800 in there on the kids NEVER GOING BACK AGAIN Good job loss prevention 🤣🤣🤣🤬

I ordered two dresses online trying to look for a dress for a funeral and not having time to go in person. I recieved one dress but not the other. I waited and it never came. I tried using the chat and a call and got different results but they said to give it another day. I did and tried again and even went to the store to look into it and in the end they said it was lost and it couldn't be replaced. So I asked for a refund and after several tries I was told I would receive one. Then I waited and it never came. Called and they said they would put it through. It just came it was the wrong amount - less than I paid. I contacted chat and they offered me Kohl Dollars. I said no, I want the full refund. Finally, a manager came on and claims I'll recieve a refund. I won't hold my breath but maybe it'll come through correctly this time. I've never had such a hassle. I've spent so much time trying to deal with this - it's enraging. I never want to deal with Kohls again. I'm sure this review will go nowhere...but if you are reading this beware and I would shop elsewhere.

Don't even bother calling customer service, they did nothing for helping me intercept an order for delivering after my house burnt down. Never again will I purchase anything from Kohls. I'm done

I have never shopped Kohl's when they came to the Rochester NY area. My daughter said she went 1 times & was not impressed. Last Christmas the senior center gave gifts, I received a sweater. Unfortunately I can't wear wool. The price tag said $32. Finally after Christmas, I was in Henrietta NY & decided to stop in & return sweater. I told the cashier I wanted to return because I'm not able to wear wool. She said I could get a store credit on gift card. When she gave me the gift card it was for $11.99!! I asked why & she said it was bought from sales rack! I didn't ask anything further. As I was leaving, I looked at men's ties. The cheapest one was $24. I immediately left the store. I still have the gift card. I want to understand the price change! I will never shop there. Going to give gift card to my neighbor. I will tell my family & friends "Don't patronize KOHL'S.

I have just cut up my kohls card after being out of state and coming home to find my kohls bill it was one day late and I payed it right away only to find out they charged me a late fee of $35 for being one day late . I hope they enjoyed their late fee as they have just list a customer, as I will no longer shop there.

So, two days ago I made a purchase at a W. Springfield Store, 3 items for about $115.00. On checkout I had coupons that could not be applied to my order I was told by the cashier. I did see I earned a paper coupon that was put in my bag for $20, future purchases, GREAT! Yesterday, I purchased two bras and yes $20 was applied. Today, 8/27 I went to return Eddie Bauer$65.00 pants. Well, the cashier credited me with only $45 in return for the pants. She explained to me you earned K cash. What??? I want my full $65 dollars back. I can't help you she said talk to the manager. The manager was of no help at all. So. I called the main Kohl's number. spoke with a gentleman for 15 minutes, thought I would be helped, NO!!!! I was transferred to another person. He said because I made a purchase yesterday, and used my Kohls cash we cannot give you your $20 back. This whole Kohls cash thing is a gimmick. Back to the beginning, Sunday, two days ago, I spent Issue:$115.00 ish in the store, had no coupons or Khol's cash to be applied to my order. Yesterday, I had coupons and Kohls's cash applied to an online order. And I had to pay $8 for shipping. $20 gone and charged $8 for shipping. How does that make sense??? I was ripped off and after my time going to the store, half hour, and awful customer service in the store and on the phone, and now 2hours wasted. Bye bye Kohls I cancelled my account. Watch out