Customer Service unhelpful
I wish I could review my coffee that I purchased from this company but my package was stolen and they wouldn’t reply to my request asking for customer service assistance.
By Carolyn
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
14 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Koffee Express is listed under Coffee & Tea.
Koffee Express (koffee-express.com) has 14 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 2 reviews with 1 star · Clear filters
I wish I could review my coffee that I purchased from this company but my package was stolen and they wouldn’t reply to my request asking for customer service assistance.
By Carolyn
I couldn't leave a "no star" so I splurged and left one star. No customer service at all!! After being a customer since July 2020, they didn't believe me when I told them I received a product that didn't taste right....they said nobody else complained, but they would give me a bag at no cost next time a placed an order. Guess what?!!..there won't be a NEXT order!!!!!!
By Vinny P.