Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Koalajewelsbrand is listed under Jewelry & Watches.
Koalajewelsbrand (koalajewelsbrand.com) has 588 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
588 approved reviews, newest moderated first
I wish I had read the reviews before ordering . I was delighted with the necklace at first, so stupidly I went and ordered a bracelet and ring. The necklace lost a stone, was supposed to be opal, a piece of coloured plastic, and has now snapped , not silver as advertised,and unrepairable. I say this is false advertising. The ring and bracelet are OK but how lo2ill they last before breaking.I despair, as they are made of the same material as necklace.Complete ripoff.
By HACKET
Thank you very much to all.Honest costumers that shared their thoughts so some of us didn't end up buying ! Unfortunately every day are more and more online companies that are a scam!!! Tha ks for the huge Warning !! Do not waste your time / money looking at it !
By Marina L.
I paid £13 for a ring, found it on Temu listed for £0.18, and the quality of the piece is rubbish. All the handmade, unique, closing down sale stuff is crap, would suggest to try and find the original source of the jewellery, Temu, shein ect and get it from there. I've emailed them asking for a refund and will see what they come back with. I will update my experience but I would suggest avoiding.
By Alexandrea C.
Scammers from china, DO NOT buy from them!
By Barbara M.
Shockingly poor quality items!! You'd get more quality from a Christmas cracker!!! I bought these items on sale but they are made of plastic!!! Terrible!!!!!! Really gutted as I was so looking forward to these and don't have much money to spare.
By S T.
Just note that they have been "closing down" as has a similar company with a different name but the same products, for around a year. Don't believe a word they say in their advertising. I commented to this effect on their advert but Lo and Behold my comments disappeared.
By Clare B.
Very disappointed with cat ring nothing like the picture.
By Lynda I.
Placed an order in November last year -still waiting 8 months later! Have requested a refund several times but am constantly fobbed off, here's one of the responses I got: "Rest assured, we understand your sentiments. At the moment, we are still awaiting feedback from our warehouse team. We will immediately inform you once we have it. We know it has been so long, but we humbly ask for your utmost patience and understanding as we are exhausting all resources to ensure you receive your replacement package." What a load of tosh! TOTAL SCAM - DON'T WASTE YOUR TIME OR MONEY!
By Zoe
