No need for too many questions. Stright to the point.
It was focused, short and to the point, very professional. Thank you Istvan for your service.
By Richard
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
44 reviews
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KnowBe4 provides Security Awareness Training to help you manage the IT security problems of social engineering, spear phishing and ransomware attacks.
KnowBe4 (knowbe4.com) has 44 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
44 approved reviews, newest moderated first
It was focused, short and to the point, very professional. Thank you Istvan for your service.
By Richard
We had a sync issue and couldn't find the problem. Sage connected with us and had the issue resolved in just a few minutes. Great service.
By Leigh Anne H.
The representative helped me to understand the question better. We all get busy these days. If I would have taken a few minutes to read the question slower I would have better succeeded at passing the test. Thank-you for your assistance.
By Christopher B.
When I had a technical issue completing a training module, I got in contact with Victor in KnowBe4's Technical Support Department. Victor was patient, professional, thorough and empathetic. He was a comfort to someone who was both frustrated and agitated - me. Thanks again, Victor!
By Hugh M.
They answered my questions as to why I couldn't login. However I still wonder why I was sent a link to training if PFH paused the training? That's a question for PFH I suppose.
By Gerard M.
Unfortunately forced to use it (company policy). Obvious test scam mails. If some test mail goes to spam and you do not report it - you are flagged as non-careful one. From time to time you are assigned a 'training' - watch 10-15 minute video trying to be funny... Looks like it's doing sth to show we are doing sth...
By Darek
Their customer support is top tier! Laila was exceptional in assisting us with our bot-clicker issue, and I feel confident that everything has been taken care of.
By Jonathan T.
The action taking quick and has good concern for candidates
By Prem S.