Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
23 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laptop bags, work bags, laptop sleeves and technology accessories such as iPhone covers and iPad cases for the modern professional. Bags and accessories made from luxurious leather. Buy yours online at The official knomo website.
Knomobags (knomobags.com) has 23 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
Showing 4 reviews with 2 stars · Clear filters
Admittedly I've owned my bag for quite a few years, but at the time of purchase it was pitched as one of their premium leather laptop bags... Well it's not! The leather cracked really early in my ownership and they didn't care, it has now peeled in most places so pretty much junk. I would avoid like the plague
By Huw W.
Knomobags undoubtedly create lovely looking products.It's unfortunate that their iPhone and iPad cases wear terribly. Specifically the cracking and splitting on the hard plastic corners which is a definite design flaw. The company itself seem not to want to take responsibility for this flaw which I assume is common. Knomobags customer service was not satisfactory and now if I want an item to last for the long-term I'll purchase elsewhere.
By Dan
they have nice bags. lovely designs. full of compartments and pockets to get all your staff organised. the quality of the bags is also good, but i have to say that i had to return one due to an aesthetic fault. my partner got three bags from them and love them, so i decided to give them a try. the first issue came when I had to return the faulty bag. no drop-off option, just collection by courier. the online chat is useless. one out of five times i managed to reach them. i was kept on queue for over 90 minutes in one occasion with no answer at. when they answer, you quickly realised they are not trained to provide customer service. they do not reply to emails in time either. so you end up with a telephone service so you cannot get any kind of evidence from the conversation. i rang them once and the service wasn’t great either. summarising, great products, appalling customer service. not at all easy return process. no follow-up. this is an example of a small company which want to run too fast before they even know how to walk safely... if you are lucky and you get a fault-free bag so you don’t have to deal with customer service, good deal; otherwise, good luck...
By Tomas
I placed an order for an iPhone 5 case. The website took my order and said it would be despatched in 2-3 day. Two weeks later I chased the order only to be informed that the cases have not yet arrived in stock and will be a further three weeks. No emails or notifications of the delays or stock levels - very poor service.
By Keith
