order and delivery confusion
order and delivery confusion
By Gregory I.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
183 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
solventrap shop is focused on developing safe and environmentally friendly solutions for cleaning firearms. We specialize in Solvent Trap & other cleaing technologies and proudly design, manufacture & assemble our products in Dallas, Oregon.
solenttrapshop (kmwhisper.com) has 183 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
183 approved reviews, newest moderated first
order and delivery confusion
By Gregory I.
Extremely happy with my purchase! Thank you for providing a very good product.. 5 stars
By Nathan L.
3/24/2023 UPDATE: I have received everything i ordered finally. Shipping takes some time but it arrives. Communication is still a 2 out of 5. I would order from them again. Out of 3 purchases 2 were absolutely horrible. I ordered a 1.75 cap and was sent a 1.45. The other purchase was a 1.25 that was my fault. I asked for a refund/return and NEVER HEAERD BACK
By EH
Response from solenttrapshop· Mar 7, 2023
I'm sorry I shipped the wrong items, I'm resending one
Customer service is great! Quality products!
By Talon Z.
Prompt shipping item arrived in great shape. I wish the payment options were more varied.
By Justadude
Great customer service! Great quality!
By Chris M.
Products sold as compatible were definitely not compatible, rendering my entire order useless. Money wasted.
By Robert
Response from solenttrapshop· Feb 6, 2023
Hi, please send relevant photos to my email [email protected]
I told Kyle if he refunded me i would revise my feedback. So here it is. After leaving feedback i was contacted and refunded 80% Products are as described. it is the communication that i had a problem with. But in the end the seller does what he says.
By DARYL M.
Response from solenttrapshop· Jan 16, 2023
Hi, I'm a bit confused, please contact me in the live chat on the website or [email protected]