Klinio uses unfair billing practices
I downloaded Klnio just so I could examine the menu items. Decided I would not eat the foods offered and canceled the subscription the next day, well within the trial period. Three weeks later, I discovered that Klinio had charged my PayPal account $39. I immediately called Klinio customer service to request a refund. I was told that they do not issue refunds after 14 days. I didn’t even realize I was billed until today. What a ripoff. If you cancel your subscription, make sure they don’t charge you anyway.
By James W.
Response from Klinio· Apr 19, 2022
Dear James, thank you for sharing this. Please contact our support team - they will be able to analyze why you have been charged after the cancellation and refund you accordingly. Our email: [email protected] We are looking forward to hearing from you and solving this! Best regards, Emma Klinio team




