Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
156 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Modern furniture brand centered around Scandinavian-design
Klarako (klarako.com) has 156 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
156 approved reviews, newest moderated first
Ordered took ages and no response, lied about the delivery option being DHL when it isn’t DHL. Never received the package. Told to go and pick it up instead. Clearly this company is not legit
By Sarah M.
My order took 26 to arrive ( they quote 5-9 days on their site ) and even worse only last six weeks before one lamp just stopped working despite me paying £97. I approached them about a refund, replacement or repair they said no and simply referring me to their returns policy which states that they only accept responsibility within 30 days. The lamps look nice but they have not customer service and I notice they haven't even responded to the poor reviews they have previously received. Do not buy from this company under any circumstances!
By Richard M.
Never received my order, continuously questioned the whereabouts and was given fake shipping and tracking details.
By Private
These guys claim they sell household lamps. Two weeks and still not delivered. The Contact Us links on their website and on their confirmatory e mail do not work. I received a "On it's way!" notification four days ago. However, when I click on Track Your Delivery, no information is given. This site seems either a scam or a very badly run business.
By David P.
