KittenyReviews of kitteny.com, in full

2nd review of this brand… it’s been about half a year since my last one and I’m still obsessed with absolutely everything about Kitteny. The pawprints..the feminine style..the way it fits me..the compliments i get when I’m wearing Kitteny are like no other I really feel like a princess. Only thing I could ask from the brand is DARK PURPLE please. They released a lilac collection and I’d die wearing my skirt set!! Kitteny if you see this please.. think about it. Dark purple.

Absolutely loved the dresses! One did not fit, and the exchange process was simple. Both dresses arrived quickly, are exactly as described, and impeccable quality. I’ll be buying more from Kitteny soon.

My package was delivered to the wrong address by USPS and I communicated with the Kitteny team to solve the issue, as the issue was not on their end, but the delivery courier's end. They were very understanding and provided explanations why the investigation process was lengthy. Katarina and Vema were very helpful and were able to order me a replacement after filing an insurance claim for me. I felt truly valued as a customer, and will be recommending the store to everyone!

Ordered twice from them. Both times got canceled because they were out of stock even though it was available on their website. The first time, they send out an email saying that the box was labeled wrong and send me an invoice to get it which I did. The shoes were real leather quality but unfortunately cheaply made designs, they used velcro instead of buckles, and because of that the shoes constantly fall off and won’t stay on. The flower accent fell off after one wears. Also, it was on sales so I can’t return which is fine, I can get these fixed and replaced with buckles at the cobbler but considering that the shoes were almost $100, I felt like the wearability of the design should’ve been better. The second time I ordered from them, the order got canceled again. I’m so confused? Is it in stock or not? I appreciate that they used quality materials but they should also test the wearability of their products. The shipping were good, their customer service are great. This is just unfortunate on their product designs. I will still continue to support them in the future. I hope they take these factors in account and fix them. EDIT: they reached out and offered to fix the issue by giving me the option for a store credit or replacement.

Unfortunately my package got lost by UPS. Kitteny looked into it, refunded me within a day when they found out about it too, which I appreciate a lot. It’s not their fault at all for me not receiving my order in the slightest as they did send them out the next day after ordering them. They kept in contact with me the whole time just to keep me updated, so I know they are a wonderful business with amazing ethics and care for their customers too 🩷

awful quality! i bought a shirt from them a few months back and returned it. i wasn't able to get my money back because they said there were deodorant marks on my shirt when i don't even wear deodorant in the first place as someone with no bo. i used the gift card to get a dress but the dress was awful quality too! it was so itchy and thin and flared out in this unappealing way. i'm sure they must delete bad reviews because if i saw a single review before buying i would have never bought here.

DO NOT BUY FROM KITTENY. I ordered from kitteny about a year ago and was so so so disappointed by what I received. I had had my eye on one of their dresses for months and was so excited to purchase one for my high school graduation. Unfortunately when it arrived I realized it was completely unwearable, not only do their sizes run incredibly small but their quality is TERRIBLE. The cups in the dress were completely warped and bent and only looked worse when the dress was put on, making my bust look strange and pointy and even fold inward. I tried for hours to iron them out into something that was wearable but had to give up. After all this I wrote a bad review on their site to warn other people and within a couple of weeks my review was deleted.

I bought a pair of the pink Jeanne shoes in a size 8. The descriptions recommends sizing down if you’re between sizes in order to wear socks with it, but 8 is my regular size. When I received the shoes, there was 1.5 centimeters of space between my heel and the back of the shoe. Stuffing my toe, adding an insole, and adding a heel grip all didn’t work to keep it on my foot. Socks certainly didn’t help. No returns since I bought it on sale. They were adorable, but had a couple of other issues and I left a two star review saying that other customers should size down no matter what, not just if they’re between sizes. The size chart was inaccurate. As of writing this review, however, this is not available on the shoe listing on their website. This, the lack of anything below 3 stars on all of their other items, and the other Trustpilot review all lend me to believe they that carefully monitor and delete negative feedback from their website. EDIT: The owner graciously offered a refund after I reached out. The reviews on their site are run through a third party service. Best of luck to the Kitteny team.