Never received my order
Never received my order, or any response to my questions about order status.
By Tracey L.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
127 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choose your favorite design, customize it in a few clicks and get it purr-inted in no time! T-shirts, mugs and so much more. Unique gifts cat lovers adore!
Kittenfy (kittenfy.com) has 127 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
127 approved reviews, newest moderated first
Never received my order, or any response to my questions about order status.
By Tracey L.
First purchase from Kittenfy. Company is to be commended on great customer service. I rec'd the wrong size of an item but they quickly refunded me and I bought the correct size (gift) for my daughter. I was happy that they understood and I would not hesitate to purchase from Kittenfy again. Thank you for such great communication when I emailed you. A lot of companies would have ignored my concerns. Keep up your high standards with customer service and you will have many more customers!!
By Donna W.
Service was prompt and correct. My wife was very happy with this product.
By Dean C.
Fun products, looks just like I hoped!
By Andrea
I like your cups are perfect gift
By Ruiz Pedro A.
The items we ordered were great! Such a blessing as gifts to our grown kiddos, with our grand-kitten! Thanks! They loved their t-shirts & cups :):)
By Sherrie R.
Perfect!! personized just how I wanted. It originally got lost in transit but customer support got right back to me same day by email, shipped me another one, and came very quickly.
By Kelly
Ordering process was seamless and shipping time was spot on. My only critique would be to have a way to track the actual order. I bought it as a gift and recipient absolutely loved it. They thought the customization of the kitties and human was phenomenal.
By Jennifer