Sophie was really helpful in fulfilling…
Sophie was really helpful in fulfilling a request that I made. Very prompt response and made the customer service experience easy and pleasant. Superb!
By Kurt P.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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578 reviews
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Sneakers, apparel, shoes, boots, Ronnie Fieg, ASICS, Nike, Mercer Pant, Bleecker, Gel Lyte, adidas, Just Us, Filling Pieces, New Balance, Jordan, Kithstrike
KITH (kith.com) has 578 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
578 approved reviews, newest moderated first
Sophie was really helpful in fulfilling a request that I made. Very prompt response and made the customer service experience easy and pleasant. Superb!
By Kurt P.
I had a great experience with Sophie. Very helpful, straight to the point and response time was immediate. Five star service all around. Thank you Vinny
By Vincent Q.
Loved kith, always have
By Matt B.
Great customer support, quick and helpful. A great boutique to shop at!
By Shaders
No frequent updates on my order.
By Hector Jr. C.
Response from KITH· Mar 11, 2024
Hi Hector, thanks for contacting us at Kith! We're sorry to hear that you haven't been receiving updates on your order. Please contact us at [email protected] and we would be more than happy to look into this for you.
Absolutely amazing!!! Love the high end items at low cost. Been telling all my friends and family about it. Don't love the 2 item limit though. I do understand bc so many people will just purchase an resale for a ridiculous price, so the limit keeps things fair & I respect that.
By LT
Super responsive and prompt action to keep me informed while solving the issue at hand swiftly.
By Alexander B.
Really comprehensive and reactive customer experience team !
By COGLIATI JEAN H.