Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kitchentruth is listed under Bathroom & Kitchen.
Kitchentruth (kitchentruth.com) has 16 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
16 approved reviews, newest moderated first
I ordered a Super Deal 8 Q stainless steel Chafer set as of today I have not received my set. I have called the number listed and emailed support. No answer, no feedback, nothing. I paid for it and never received it. I can't even contact anyone to refund my money, $124.99. I would rather have the set for my non-profit for feed low-income families and the homeless population
By Priscilla F.
Isn't it about time pay pal would stand up and take some responsibility for allowing this scam artist kitchentruth.com to cut off any payments to them. If not it's time to pay another way . That's the only thing that might even make pay pal admitt that they are part of a scam as well. They should have someway of stop payment to scammers.scamed as well still waiting for the tooth fairy.
By KC Had as W.
I was Scammed too. Paypal refused to help. FedEx told me the address delivered to was not mine but refused to give me the address that was used. There has to be an easier way to recognize a scam!! For me it will be only buying from KNOWN sites/companies in the future regardless of cost.
By Steve B.
Total scam!!! They provide a tracking number, it gets delivered to the same city , but not your name or address. When you dispute with PayPal, they show them it was delivered. Just call Fed Ex and they will tell you it went to a different name and address. Then let PayPal know and they will issue a refund.
By michele W.
I ordered a small refrig/freezer combo and I paid for it and never received it. The FedEx tracking number is invalid. WATCH OUT!!!!
By Avey V.
Ordered Husqvarna tool, confirmation from Sept. 23 show NO company name nor any contact information. Tracing payment with Paypal but with no result yet. I am not even sure if the website is still functioning. How can paypal still process payments?
By Uwe W.
I ordered a Lawn detacher on September 11, a week later a fake Fedex tracking information was provided saying the item was delivered when I contacted Fedex, I was informed that the item description did not match my order. called pay pal several times and finally I got refunded and wasted my time. The trick to get you to order is the lower prices from others. Stay away and complain to better business bureau.
By Rostam F.
I'm having the same issue as the reviews below. ordered Sept. 17th and still says processing. Have tried to contact but emails got returned. I've started a pay pal dispute to get my money back.
By Elaine G.
