Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
383 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
100% Women-owned and operated Handcraft Gallery and Gift Store, since 1997. Now located at 18 West Broad Street Richmond, VA 23220!
Quirks Handcrafted Goods & Unique Gifts (kinksandquirks.com) has 383 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 350 reviews with 5 stars · Clear filters
Order correct and packaged well, no damage to sensitive sculptures, thank you!!
By Eugene S.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thanks, Eugene! So glad everything arrived safe and sound.
Great Company to deal with! Fantastic customer service. Addresses any issues in a timely manner. Great updates through email. Great inventory on collectibles! Thanks
By Amy P.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you so much, Amy! We really appreciate your kind words.
Top notch customer service. The very rare times I have ever had an issue with an order, Jenn and the team go above and beyond to make things right. This is why I have been a customer for years, and plan to continue being a customer for years to come.
By Elvie H.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you, Elvie! That means the world to us — so glad we could help when it mattered.
I have a lot of Lori Mitchell. Easter, Halloween and Christmas. I’ve been collecting for many years. The quality is amazing and I love every one of them.
By Helen C.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you, Helen! Lori Mitchell collectors are the best — so glad you love the quality.
The store offers a great selection of cute items. My purchases are always packed well and quickly shipped. Great customer service!
By Jen M.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you, Jen! So glad you're enjoying the quirky finds and quick shipping.
I have been a customer for many years and have never been disappointed. The products are always perfect and communication has always been terrific. I would recommend Quirks to everyone. Thanks for great service and great products.
By Luanne E.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you so much, Luanne! Your loyalty over the years means so much to us.
Excellent service. Products are perfect and were dispatched very quickly. Lovely free gift too. Very very happy!
By Jules
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you, Jules! So glad you loved the free gift — thanks so much for the kind words.
Fast service, well packaged, prompt delivery and very fun products! And the perks program is great too. I will be coming back!
By Denise H.
Response from Quirks Handcrafted Goods & Unique Gifts· Sep 2, 2026
Thank you, Denise! So glad you're enjoying the perks program — see you again soon!
