KingsYardReviews of kingsyard.com

Less than 1 star. I bought a feeder from Kingsyard and was very disappointed in the quality for the price. I wrote them letting them know I wanted to return the feeder. They sent me a label to return it with. It was going to Amazon Warehouse. I took the package to ups and they quoted me 18.00. I couldn't believe 1. That I had to pay again to ship the birdfeeder back, 2. That it was going to Amazon when I purchased the feeder specifically through Kings Yard. I reached out to Kings Yard several times with my dissatisfaction about me needing to pay to ship the bird feeder back for 18.00 when I paid to have the birdfeeder shipped to me through Kings Yard for 7.00. I asked for a prepaid label, and they would not provide one. I called, asked to talk to a supervisor, I was told I couldnt talk to one I would have to email their customer service. So I did once again, and asked for a supervisor, and once again I was told no prepaid label, I would have to pay to return the feeder back, and my email was not forwarded to a supervisor. I will NOT be buying anything from Kingsyard again. They outsourced my order to a 3rd party and my bird feeder was expensive. Their customer service is absolutely terrible. They do not listen, its like they are reading and answering via a script. And you cannot communicate with a supervisor at all. I found a beautiful bird feeder locally, for half the price of the one I got from Kingsyard. Very very disappointing.

I bought a hummingbird feeder from this company through Amazon. The bottom part of the feeder broke so i contacted the company to see if i could purchase a new bottom as they are unique in size. They got back to me the very next day. They did not have a replacement bottom but offered me a full refund. I agreed, just so i can purchase another feeder. I never placed blame on them but they wanted to satisfy my purchase and with their offer, has now fully gained me as a customer for life. I love all they have to offer after looking at their direct website.

I purchased two birdfeeders, in honor of my now deceased daughter, of which I thought were bluebird feeders (the symbol for my daughter's passing). When they came they were suet only holding feeders. I attempted to explain this to them, of which is a whole other ordeal, talked a to a person ONE time, just to find out that they would not honor their 30- day return policy. The shipping label they sent me - WAS NOT A PRE-PAID label and to find out - I am expected to ship these two incorrect feeders BACK TO NEVADA from New York. It will cost be more to ship the feeders than they are worth. Companies that sell items have access to discounted shipping labels - they could have assisted me or paid half or something?? They couldn't give me the time of day, nor could I talk to a person. IF YOU'RE UNSUE DON'T PURCHASE. If you don't like it or decided it doesn't meet your needs - they won't help you to return it.

Just bought two of their bird feeders and they seem well made, clearly based on the Squirrel Buster design, but with a nice Hammerite type finish. It is a bit odd that a Chinese company would use a regal title in their name given what they think of them?

I ordered 4 bird feeders from Kingsyard and when I paid I somehow missed the field for the discount code. I emailed them about it and they answered right away. They were friendly and polite, and quickly refunded the discount amount! The birds and I are very happy with our new birdfeeders! They work well, are attractive and were very reasonably priced! Thank you Kingsyard!

Excelente atención

My bird feeder was knocked over by a bear last spring. It damaged the bottom screw part of the feeder. I contacted Kingsyard a number of times for a replacement part to no avail. They don't sell such parts so I would need to order a complete unit which I can't afford to do. I receive no positive assistance from KingsYard AI system. Not at all helpful. Non one to call to talk too. Poor Service. I won't consider KingsYard for a pruchase again.

KingsYard offers high-quality products with excellent craftmanship. Fast shipping and reliable service very satisfied with my purchase!