kingarthurbaking.comReviews of kingarthurbaking.com

I purchased 24 heart shaped baking pans from their website to be used as gifts for a bridal shower. Two large boxes arrived and I opened them and there were two boxes inside, each labeled to include 6 pans. I put it away, relying on their labeling, and today when I met with the other shower hosts, we opened and to our surprise and horror, each box only contained 3 pans--we are short 12 pans and the shower is the following weekend (out of town). I immediately contacted their customer service and they were sold out. They gave me my money back for the missing pans but nothing else. Now I am scrambling to purchase 12 pans at an increased cost. Any other time when a company makes a mistake, and this one is a BIG and EXPENSIVE one, they find a way to make good and make the customer happy. As far as I am concerned, they did the bare minimum by refunding for the unsent pans. Any other company that wants to keep their customers would have offered something more for THEIR mistake. Don't bother and don't trust

I ordered an appliance from King Arthur website that was advertised with free shipping. At the same time I ordered a jar of sourdough starter. I was charged $10 for shipping a 50 gram jar in the same box as the appliance! I emailed and chatted live with customer service (inappropriately named) and was told that this is their company policy. They offer free shipping on appliances to incent customers to purchase more expensive items. They offset that shipping cost by charging shipping for everything else, EVEN IF IT'S ORDERED AT THE SAME TIME AND SHIPPED IN THE SAME BOX. This is what I was told by two reps. King Arthur would rather make $10 than credit shipping for the sake of retaining a customer. Don't buy from the King Arthur baking website.

Appropriating British culture while also creating "no whites allowed" segregationalist policies.

racist /ˈreɪsɪst/ adjective adjective: racist characterized by or showing prejudice, discrimination, or antagonism against a person or people on the basis of their membership of a particular racial or ethnic group.

My husband wants an item that costs $219.95. King Arthur baking company has a promo 20% off if you give them your email and phone number. King Arthur will not give me 20% off on this over $200 item, and there is no customer service available to talk to. I need to send them a question, and wait up to 2 hours for an answer, that's the only option. Since I need to get it ordered now, I will take my business to Amazon, and pay the same price (without 20% off). Highly disappointed. King Arthur, you lose.