Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
188 reviews
King & Fifth Supply IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2009 by Owner Brian Mcalister, King & Fifth Supply Co. originated from his self-taught crochet skills, driven by the need for stylish, well-fitting beanies.King & Fifth is on a mission to make it easier for guys to find a hat that actually fits. Our unique scaled crown is breaking the status quo of "Too-Tall" hats and leading the charge as we trailblaze in the specialized niche.If it doesn't fit, you're not going to wear it. It's as simple as that. Fit is our obsession. We devote significant time and effort to perfecting every pattern, ensuring that each piece fits perfectly. With thorough research and development, we're dedicated to crafting headwear that not only looks great but feels tailor-made for you.
King & Fifth Supply Inc (kingandfifth.com) has 188 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 12 reviews with 1 star · Clear filters
Disappointing after sale support. Once I got the hats, two didn’t fit. They make it impossible for you to return the hats because you have to email their customer support team. Well they never responded, no return label or anything. Reached out to them on social media but they just passed blame to their customer support team. Never buying from them again and warning anyone who might
By John M.
Hat was advertised as fitting small heads. Ordered what I thought would be a high quality hat. Arrived and it fit hilariously bad. Requested return instructions via email. Received a response 3 days later but instead of providing a return label, she asked me to measure my head for a different type of hat? I responded that I just wanted to return it for refund. I received no more responses...even after I asked for return instructions several times. I ended up charging it back through my credit card. STAY AWAY.
By Rob
Great headwear, I’ve placed multiple orders, each having multiple items. My last order included 11 pieces of headwear. I get my items quickly and with good quality. However, I returned 3 items from my order, requesting 2 exchanges and 1 refund. It’s been over 2 months and all I get from the company is more ad to make purchases
By James R.
Response from King & Fifth Supply Inc· Apr 30, 2025
Hi, James! Thank you for your feedback and for being a loyal customer! We're sorry to hear about the delays with your return and exchange. That’s definitely not the experience we want for you. Could you please email us directly at [email protected] with your order details? We'll make sure our team looks into it right away and gets it resolved for you as quickly as possible. We truly appreciate your patience and your continued support!
Over all experience has been troublesome to say the least. I bought the hat, received the hat in a timely manner. That was the good part. From their it’s still an on going issue. You would think that it’s as simple as putting it on and wearing it. Me too… my hat was stitched wrong, the hat was not aligned with the brim. I emailed, sent photos and they emailed me back saying thank you and gave me a return slip promising that they would send a new hat in a few days. Well a half a month flys by and still no hat. I emailed 4 days no response. That’s where we sit today as I type this. I wasn’t going to, but I feel it’s been ample time for them to sent me a new product. I should of just bought a hat from a reputable company. $30 bucks is a lot to flush away for a hat. We shall see if they respond and deliver my product or refund me, this is absurd. Never again. Update: As soon as I published a review on their website they refunded the product, which means they never sent another hat to me. And then they claim they gave all their defective hats to charity, can not confirm or deny this, but it’s awfully suspicious, if they indeed give their whole stock of one color hat, then why didn’t they publish a statement or take it off their website? Take this company with a grain of salt when it comes to statement claims. SECOND UPDATE: They deleted my review off of their website, I guessing they only one 5 star reviews. Shady shady shady!
By Nerve
