Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
629 reviews
Kineon LabsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 447 reviews with 5 stars · Clear filters
Very easy to use. Love how simple it is.
By Deanna H.
Response from Kineon Labs· Jan 17, 2023
Hi Deanna, Thank you for the feedback! Please don't hesitate to reach back if you ever encounter any issue and we'd be happy to assist you right away. Kind regards, Kineon Customer Support Team
Product has issues and Kineon replaced it no questions asked.
By Andy J.
Response from Kineon Labs· Jan 17, 2023
Hi Andy, We appreciate the feedback! Please don't hesitate to reach back if you encounter any issue and we'd be happy to help you immediately. Kind regards, Kineon Customer Support Team
I bought this through my sponsorship at Indiegogo. Having been experiencing weakening knees (especially my right), I was really concerned about how my Christmas vacation trip in which I planned to walk, hike, swim, paddle, and kayak throughout Florida, Georgia, and Virginia would be possible. I was losing sleep over it. Luckily, the company delivered the product early. I was able to do all the activities I wanted and, to my delight and surprise noticed a strengthened right leg. I am super happy and will be talking to my orthopedist on how to complement the excellent therapy offered by the Move+ with my specialist's suggestions. I would highly recommend this to anyone. Try it. It will change your outlook on life (it changed mine!).
By DAN A.
Response from Kineon Labs· Jan 10, 2023
Hello Dan, Thank you so much for the kind feedback! We're very happy to be a part of your health journey and we appreciate you for sharing your stories. Please don't hesitate to reach out if you ever need help and we'll always be happy to assist you right away. Kind regards, Kineon Customer Support Team
This device has definitely helped with my knee pain. I am also having great results using it for tennis elbow, although the strap is not designed for this. I look forward to being able to order different strap configurations.
By Binky K.
Response from Kineon Labs· Jan 10, 2023
Hello Binky, Thank you so much for the feedback! This is awesome! Please keep us posted with your progress and if you're interested, you may join our FB group as we've got a community and we'd love to hear more from you! https://www.facebook.com/groups/kineon/ Kind regards, Kineon Customer Support Team
Your customer service representative Edward promptly provided me with the answer that I needed. It’s nice to know that you back your product with help when necessary. Best regards, Mike P.S. After 2 weeks of using the Move+ device my chronic pain has subsided significantly! I can comfortably make it through the night without having to rely on the nightly dose of ibuprofen! Woo woo!
By Mike M.
Response from Kineon Labs· Dec 28, 2022
Hello Mike, Thank you so much for the feedback! We're very happy you're getting positive results with the unit! Rest assured that we'll be with you in your health journey and will assist you in any problems you encounter with the Move+. Happy Holidays, Kineon Customer Support Team
Only three days with the gizmo so no verdict yet. Great customer service.
By BOB R.
Response from Kineon Labs· Dec 28, 2022
Hello Bob, thank you so much for the feedback! We're very happy that you're pleased with the service! Please don't hesitate to reach back via [email protected] if you encounter any problems and we'd be happy to assist you immediately. Happy Holidays, Kineon Customer Support Team
Fast, very transparent delivery. You are super informed about the current location of the delivery. Well packaged. The device is super, very organized in the storage box. Works perfectly, everything super! Super service!
By David M.
The postage took a while but I got quick and accurate answers to all questions. I look forward to putting it to a test.
By Cooper
