I love the product
I love the product. It would be nice if there will be an email confirmation stating that the company receives the order of the customer, just as stated on the website.
By Sheila
Sunday, November 8, 2026 · Customer reviews of US businesses
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392 reviews
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Kindlytoys (kindlytoys.com) has 392 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
392 approved reviews, newest moderated first
I love the product. It would be nice if there will be an email confirmation stating that the company receives the order of the customer, just as stated on the website.
By Sheila
The product is just as pictured and I love it!!
By Melissa I.
I am updating a review I previously made The reason I didn’t get a response on my Order was that I gave a wrong email address They have now assured me that my order Is on its way to its designation
By joyce V.
I ordered a personalized puzzle board for my grand daughter’s bday . I have not received updates on my order and they don’t respond to my emails. Payment has gone through so they’ve received my money yet I have nothing to show for my purchase. I think 2 months is plenty of time for them to respond. Extremely frustrated and will not purchase items from them again.
By customer
My son loves that puzzle! Great customer service when we lost one of the puzzle pieces!
By Sean G.
I also placed an order in October and heard nothing for months. Called and left a message in early January then got an email the next day my order was shipped. Still haven't received it. "Support" email gets you no response. Possibly the orders received were overwhelming but company should reach out to customers and at least give a status. Very dissappointing.
By Lisa
I placed an order on January 12th and I still haven’t received any updates on my order. When I try to track it, it says no order available. I’ve sent 2 emails over the past 3 weeks regarding this issue and I haven’t heard back from anyone. I’ve even tried calling them several time and still couldn’t get ahold of anyone to help me.
By Rajhay C.
Everything was great 👍🏻
By Eliza