KindfulReviews of kindful.com

I am a happy customer. I have no complaints.

Our nonprofit has been able to better track and maintain our donor base since we started using Kindful 2+ years ago. There are several facets we haven’t used yet, but we are looking forward to the improvements to our donor management when we have time to implement things we have learned from guides and webinars. Thank you, Kindful! You make my job easier!

Thank you for you work and support.

Great resource! Easy to use and great at tracking different campaigns for fundraising efforts.

Kindful has made it so much easier for me to manage donation receipts for our nonprofit organization. I love how we can link paypal directly into Kindful.

System is easy to use and very dynamic. Love all the integrations offered. This way if Kindful doesn't do what we need there is inevitably another platform that does but the systems are still linked. Customer service is 100% the best part. They are extremely responsive, helpful, and knowledgeable. Definitely one of the biggest selling points after spending a lot of time on other systems with getting very little support

This is a great CRM that can be tailored to fit the needs of most any nonprofit. The difficulties lie in trouble shooting and initial training. Customer reps rely on printed help menus and often don't assume they have been read by the user. Complicated problems are referred to the "engineers" and often take weeks to be addressed completely. Since one can never discuss a problem with the engineers, there is a significant barrier to complete communication resulting in incomplete resolution of problems.

Kindful is very user friendly. It easily allows me to track donors, find contacts, separate contacts, and so much more!