Great service
Great service! Top Assitance! Fast delivery! Highly recommended!
By Gabriele
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
460 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kilim Studio offers the largest selection of authentic vintage rugs, Kilim rugs, patchwork rugs and overdyed vintage Turkish rugs from the source. Custom order a kilim, patchwork or pile rug bespoke to your color, size and pattern requi...
Kilim Studio (kilim.com) has 460 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 450 reviews with 5 stars · Clear filters
Great service! Top Assitance! Fast delivery! Highly recommended!
By Gabriele
Kilim.com has a great website with dynamic visual tools and lots of helpful details about the rugs. Very useful for researching before choosing a rug. The customer service was excellent and the shipping service was surprisingly fast.
By Peter B.
We absolutely love our new rug! In the process of looking into getting more. The customer service has been outstanding! 5 star company! Thank you!
By Meredith B.
Excellent! the quality of the carpet corresponded to the description and the colors identical to the photos on the website. Very professional staff who followed the shipment until arrival at destination. I highly recommend it!
By Manola
The rug was more beautiful than I imagined. It is gorgeous. The service was excellent. I would recommend them to anyone interested in kilim rugs.
By Christine R.
Remarkably easy to work with given we were half the world apart. Design process was facilitated by paint and crayon samples I could get locally to be sure of true colors. Finished product delivered as scheduled and is even better than I anticipated. Pricing was excellent, too
By Richard R.
It has been a joy and success buying several Kilims from the folks at Kilim.com! They went out of their way to send me ideas based on the color and size I was looking. And the rugs I received are stunning antiques - gorgeous - even more beautiful than the photos. I will definitely order more and have already referred numerous people who see my carpets and love them!
By Gayle O.
The service provided and quality of the rug were great. Every question I asked was answered promptly. The rug came quickly, within 5 days of my order. It is very beautiful and well made.
By Diane S.