Ordered supposedly in time for xmas …
Ordered supposedly in time for xmas NOT. two different tracking numbers were given im going to fight this one spent too much money
By Becki A.
Sunday, November 8, 2026 · Customer reviews of US businesses
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51 reviews
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Kids Angel (kids-angel.com) has 51 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
51 approved reviews, newest moderated first
Ordered supposedly in time for xmas NOT. two different tracking numbers were given im going to fight this one spent too much money
By Becki A.
I ordered in Mid October. It's obviously a huge scam. The tracking number kept saying in route from Utah but never came. Now if I click the tracking number I get a online phrase but the rest of the page is empty. Learned my lesson. Just wish I knew who to report this scam Too.
By Tracy B.
Worst company ever!! They are a complete scam ordered gifts in October they never came for my kids.
By Cheryl
Ordered the Christmas Pajamas before the deadline they had listed in the beginning of November for all the kids in our extended family. Still have not received them. First tracking number showed them coming from Italy and at the end of Nov it showed them in Ogden, UT, but it stopped moving. I reached out to their customer service and finally was able to get someone to email me back and they sent a new tracking number which now shows shipping from China and does not provide any other info. After googling and checking their fb page I have seen this has happened to many other people so I am sure it was a scam. I've reported to fb. I should have checked before buying shame on me since their fb page was just opened in July 2023. I will be disputing the charges with my credit card to see if I can get the $200 back that I spent.
By Jamie Z.
Do not order from this so called company. I ordered my grandkids matching pajamas on November 7, and her eit is Dec 22,2023 and still no package. I have emailed multiple times with no response.
By Stephanie O.
Ordered some pjs for my grandkids in October, still not here. Rip off.
By Teresa Ann D.
Ordered our personalized pajamas October 7th still haven’t came getting run around on shipping and two different shipping status from two different companies. Not happy at all. I have spent over $400. Our family does this every year and now week of Christmas I have to figure out pajamas for 17 people. Everywhere is out of any matching pajamas.
By Stacy M.
Wow, wish I would have seen these reviews before ordering - of course the reviews are not on Kids Angels website. They should be required to post them so that people know better than to order from this company. I ordered on Nov 5th, was overcharged, then received updates until Dec 3rd. Nothing since. Have sent multiple emails, nobody responds - they send an automated email that is useless. I will be disputing the charge with my bank. So disappointed because they were for pictures with Santa that we ended up having to cancel & no time to purchase new matching pajamas.
By Casey H.