KidologyReviews of kidology.app

Response from Kidology· Oct 16, 2026

Hello William, We’re truly sorry for the frustration and disappointment you’ve experienced. We understand how important it is to have a straightforward way to manage your subscription, and we regret that the cancellation and refund process has left you feeling this way. We take your feedback seriously and would appreciate the opportunity to look into your case further to better understand what happened and see how we can help. Please feel free to contact us again at [email protected], and our team will be happy to review your concerns. Thank you for sharing your feedback with us. Warm regards, Kidology Support Team

Response from Kidology· Oct 16, 2026

Hello Smruti, We’re truly sorry to hear about your disappointing experience with Kidology. We understand how important it is for parents to find support that meets their child’s individual needs, and we’re sorry that our content didn’t meet your expectations. We also take your concerns regarding the checkout process, billing transparency, and cancellation experience seriously. We want our customers to feel informed and confident when making a purchase, and we regret that this wasn’t your experience. We’d appreciate the opportunity to review your case in more detail and address your concerns. Please reach out to us at [email protected] so our team can look into what happened and see how we can help. Thank you for sharing your feedback with us. Warm regards, Kidology Support Team

Response from Kidology· Oct 16, 2026

Hello Ghina, Thank you for sharing your feedback! We’re glad to hear that you enjoy our personal counseling tool and the content available in our courses. We also appreciate your suggestions for adding more topics and providing greater transparency around payments. Your feedback is valuable to us as we continue working to improve the Kidology experience. If you have any questions or additional suggestions, please feel free to reach out to us at [email protected]. We’re always happy to hear from you! Warm regards, Kidology Support Team

Response from Kidology· Oct 16, 2026

Hello Beatričė, We’re truly sorry for the frustration and concern this experience has caused, and we understand how upsetting it can be to discover unexpected subscriptions and face difficulties with cancellations and refund requests. Nevertheless, we’d appreciate another opportunity to review your case in detail, including the subscriptions and charges in question, and help resolve this matter. Please reach out to us at [email protected] so our team can investigate further and work with you toward a resolution. Thank you for giving us the opportunity to look into your concerns. We hope to make things right for you. Warm regards, Kidology Support Team

Response from Kidology· Oct 16, 2026

Hello, We’re truly sorry for the frustration and disappointment this experience has caused. We understand how upsetting it can be to discover unexpected charges during signup, especially when you were only intending to purchase a one-month subscription. We’d appreciate another opportunity to look into your case more thoroughly and see how we can help resolve this matter. Please reach out to us again at [email protected] so our team can review the details of your purchase and address your concerns. Thank you for giving us the opportunity to look into this further. We hope to make things right for you. Warm regards, Kidology Support Team

Response from Kidology· Oct 16, 2026

Hello Kat, We understand how upsetting unexpected charges can be, and we’re truly sorry for the stress this has caused. We’d like to clarify that any add-ons are presented during checkout before payment is completed, as we want our billing process to be as transparent as possible. However, we’d appreciate the opportunity to review your purchase and help resolve this matter. Please reach out to us at [email protected], and our team will look into the details and assist you further. Warm regards, Kidology Support Team

Response from Kidology· Oct 17, 2026

Hola, Jazmin: Lamentamos que estés teniendo dificultades para acceder a tu cuenta y que no hayas recibido el código para restablecer tu contraseña a pesar de haberlo solicitado varias veces. Entendemos lo frustrante que puede ser esta situación y estaremos encantados de ayudarte a recuperar el acceso. Por favor, escríbenos a [email protected] para que nuestro equipo pueda revisar el problema y ayudarte a resolverlo. ¡Gracias por tu paciencia! Un cordial saludo, Equipo de Atención al Cliente de Kidology

Response from Kidology· Oct 16, 2026

Hello Bonnie, We’re deeply sorry for the frustration and inconvenience you’ve experienced with managing your subscription and the unexpected charge. We understand how upsetting it must be to feel unable to cancel your subscription and then receive conflicting information about your account and refund. We’d like the opportunity to look into this matter, verify your account details, and review the charges in question. Please email our team at [email protected] so we can investigate and help resolve this for you. Kind regards, Kidology Support Team