Excellent
Excellent, attentive service and fantastic growth and engagement strategy advice. Highly recommend
By Happy C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
623 reviews
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With over 8 years in service, Kicksta is the global leader in growing genuine Instagram audiences without spam, bots, or fake accounts.
Kicksta (kicksta.co) has 623 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
623 approved reviews, newest moderated first
Excellent, attentive service and fantastic growth and engagement strategy advice. Highly recommend
By Happy C.
Kicksta has been great! I had an issue with my account and they were very responsive, fixed my issue right away and credited my account!
By Kayla
Nice way to grow an instagram account with real followers!
By Ramiro G.
SCAM. They take nearly the two week trial period to "connect to your account". They make their money off their incompetency. Better programs out there.
By Jennifer S.
I'll give my honest opinion. Hanah is very nice. I hate to say this but you guys need real honest verified reviews. The positive ones seem too good to be true but I don't necessarily believe all the negative ones. My experience was the setup was fine but no movement for almost a week or so to be told my IG had the wrong password. My password was never wrong. Long delays caused me to cancel. The late-night responses were just weird. I don't have a problem with it but it can cause issues with other people having someone email them close to midnight. If you want better social proof to grow kicksta get a video review software, that way we know the reviews are legitimate. ... would I come back? maybe... the platform needs a lot of work.
By Phillip W.
Response from Kicksta· Jul 27, 2022
Hi Phillip, We appreciate your feedback! Apologies for the delays and issues. We are working to ensure that it's a smoother and faster process moving forward. Should you decide to try again, we can keep Hannah as your account manager and have her ensure it goes better this time! Thanks, Kicksta Team
I signed up and then it forced a request popup to select targets to track and follow. Can't get to the dashboard without completing. However, when entering targets I get the error message that none are found. This is because the account is not set up and not connected to Instagram. Support is non existing. Signup confirmation email then informs me that they need to manually set up account and that it takes less than 24 hours. After 24 hours have passed I emailed support and received a response that they are backlogged. Now approaching day 3 and no account or response in past 24 hours. This service so far is INSTA NOT. Never seen an app not connect and work out of the box.
By Michael Fox (Real Michael J F.
Kicksta is completely run by bots – meaning if there's something wrong with your account, you won't know about it until you contact them – thereby wasting your time and money. They weren't able to access my account and after halfway through the month, I contacted them to see why I still hadn't received any results. Instead of providing a partial refund for the month, they basically told me I could just cancel – zero results, waste of time, customer service is way too poor.
By Diana M.
Response from Kicksta· Jul 15, 2022
Hi Diana, Thanks for reaching out and providing your honest feedback of Kicksta. We apologize you didn't get the results you were looking for from your short time with our service. We do want you to know that your money was completely refunded because of our 14-day money-back guarantee. It should be credited back to you in 3-5 days. Cheers, Kicksta Team
I asked for a refund since I'm qualified for the 14 days refund guarantee, they don't reply! But when I asked questions a few days ago regarding other topics, they reply within a few hours. I think this company is a scam!
By Ivy Jennifer G.
Response from Kicksta· Jun 29, 2022
Hi Ivy, Thanks for reaching out and bringing this to our attention. Your refund request has immediately been forwarded to our billing department, who will be reviewing it and issuing a refund shortly. We appreciate your patience in all of this and hope this helps the situation! Cheers, Kicksta Team