Easy onboarding
Easy onboarding, great features, fast and efficient customer service. Ask for Shirley, she's the best !
By RS D.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
643 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eliminate your credit card processing fees.JOIN MILLIONS OF SMALL BUSINESSES AND SAVE THOUSANDS.The business owner passes on the cost of acceptance to the customer who chooses to pay with a credit or debit card.With such a high percentage of transactions being done by credit card, it is no longer practical for business owners to bear the burden of exorbitant processing fees.Studies show no impact on customer behavior over 99% of the time.
Kibo Pay (kibopay.com) has 643 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 622 reviews with 5 stars · Clear filters
Easy onboarding, great features, fast and efficient customer service. Ask for Shirley, she's the best !
By RS D.
Easy, saves me money, most customers are o.k. with paying the additional fees. Payments go to the bank fast and easy.
By Michael C.
This is the 2nd company that I have worked for that I have switched over to using Kibo Pay and I could not be happier. Super easy to make the switch, the customer service is outstanding, and the money saved is a truly amazing. If I could give my gal Shirley 10 stars I would!
By Jenn
Very pleased with Kibo. Shirley was really helpful and responsive.
By Stefanie R.
very customer service oriented , very responsive
By marie
I was skeptical about switching to a new credit card processing company after being with the same company for 18 years. The other processor's rates continually increased until it was unsustainable. I am saving so much money using Kibo Pay. Kibo Pay's customer service is excellent. What a pleasure to be able to speak with a real person who is knowledgeable and helpful. Our representative, Maria, is always willing to answer any questions I have. She can be reached through email, phone call, or text directly - don't have to go through a ridiculous voicemail or A.I. system to get a human! It was easy to switch to Kibo Pay, and the flat rate per month is a couple hundred dollars less per month than what I was paying. Wish I had switched to Kibo Pay a long time ago.
By Gary S.
Shirley was amazing to work with! Great customer service and prompt with every question we had!! Thank you!
By Karen
Maria is always available & willing to answer any questions & help us through this new adventure:)
By Chris