Maria is always so helpful and patient
Maria is always so helpful and patient. Thank You!
By Toni
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
643 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eliminate your credit card processing fees.JOIN MILLIONS OF SMALL BUSINESSES AND SAVE THOUSANDS.The business owner passes on the cost of acceptance to the customer who chooses to pay with a credit or debit card.With such a high percentage of transactions being done by credit card, it is no longer practical for business owners to bear the burden of exorbitant processing fees.Studies show no impact on customer behavior over 99% of the time.
Kibo Pay (kibopay.com) has 643 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 622 reviews with 5 stars · Clear filters
Maria is always so helpful and patient. Thank You!
By Toni
My experience with Shirley certainly lived up to the reviews written about her. Professional, extremely informative, very comfortable to do business with. If there was a higher rating than 5 stars, i'd give it !
By Joe
Love the service works great Thank you
By Dan
Kibo helps small businesses survive and very helpful staff
By Dr P.
Shirley is the BEST! Always the most helpful and honest customer service we have ever experienced! We switched to another company for a very short period of time and soon learned that we were not told about a lot of fees, and customer service was definitely not what we had with KIBO, so of course we switched back! We are glad they welcomed us back and we will not be leaving again!! Thank you Shirley and KIBO staff! Lisa
By Lisa
Shirley was fast and efficient, corrected the problem and communicated effectively.
By Chuck S.
Customer services is great. Tech support is prompt to answer emails and phone calls. Maria has been awesome to work with setting up and any help we need.
By Melinda
Great service. Best customer service for a credit card processing company ever. So glad we have this company Kibo Pay. Try them you will like them, a lot! Thanks Ryan and your team.
By Laura