Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
643 reviews
Kibo PaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eliminate your credit card processing fees.JOIN MILLIONS OF SMALL BUSINESSES AND SAVE THOUSANDS.The business owner passes on the cost of acceptance to the customer who chooses to pay with a credit or debit card.With such a high percentage of transactions being done by credit card, it is no longer practical for business owners to bear the burden of exorbitant processing fees.Studies show no impact on customer behavior over 99% of the time.
Kibo Pay (kibopay.com) has 643 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 622 reviews with 5 stars · Clear filters
I worked with Crystal, who has a ton of patience and is so easy to talk to. She provided all the edits I requested, explained all the benefits, and was available around the clock. The technical team was on point. The device works great, and clients are amazed at how quickly the transaction happens.
By Olena F.
Maria is very helpful and quick to respond with any questions or problems. I love the fact that she will walk you through any issues that may arise.
By Carrie
I have been a customer of many credit card companies and Kibo is the first one to be so customer friendly!! Usually once I was signed up I could never talk to a person again! So frustrating!! With Kibo, Maria has been a God send! She made the whole process so easy!! It’s hard to change what you’re used to but I have no regrets!! It has been wonderful! First time in my life I’ve enjoyed change! Maria is a great asset to this company!
By Pam
Maria made the experience comfortable and flawless. Highly recommend the customer service!
By Frankie C.
Mrs. Maria K. has been a great help, from helping us sign up for the services, to troubleshooting, to connecting us with other departments. She is always willing to help and is always very friendly and professional.
By Guillermo M.
It is MUCH better than the company i used before. I am saving money and my customers don't have a problem with the small charge on their card. The card reader is SO fast at processing. LOVE IT
By Ann W.
Our transition over to Kibo pay was simple and straightforward. The staff is knowledgeable and helpful. They always answer questions in a timely manner. I would definitely recommend.
By Elise R.
I’ve had the best customer service with Kibo pay! They have always answered my questions and have great feedback.
By Stir Coffee C.
