K HealthReviews of khealth.ai

Terrible. The telehealth service provided fell short of expectations, as it failed to address my needs adequately. The essence of telehealth lies in its convenience, yet the service charged a premium without delivering on this promise. Their suggested approach, involving a mail-in test kit, proved to be less efficient than visiting a local clinic, rendering the convenience factor moot. Additionally, the interaction with the doctor lacked depth, consisting solely of instructions to send in a sample without any accompanying education or discussion. Despite expressing my dissatisfaction and seeking a refund, the response from the service provider was dismissive, declining to reimburse me for what amounted to a brief three-minute consultation wherein the doctor himself acknowledged the lack of service. As a result, I intend to escalate this matter by disputing the charge and lodging a complaint with the Better Business Bureau.

NO STARS!! Beware! They didn’t meet my needs as providing a good or service. Telehealth should be for convenience. I had to seek alternates as they did not help my situation.

So convenient and helpful. I didn’t need to leave work for an appointment.

My experience was great

It was so quick and easy to get the care I needed. Thank you to the doctor that helped me.

BEWARE! STAY AWAY FROM THIS FRAUDULENT SERVICE!!!! THEY ARE ONLY OUT FOR YOUR MONEY! On February 3rd, I used K Health to get a prescription for something fairly benign (but urgent), as I was changing jobs and didn’t have health insurance through my new employer yet. I received the prescription I needed, paid the 50 bucks, and never thought about it again. I even deleted the app from my phone, because I figured I was done with it. Smash cut to a month later, the morning of March 3rd…I woke up to a random email from K Health claiming I subscribed to their membership service, and that my credit card has been charged $150 without my permission or authorization. I was gobsmacked. I never received a single email, phone call, text, or letter stating that I had signed up for such nonsense!!! When I wrote to K Health to contest the charge, I was told the same ridiculous regurgitations about their “terms and policies” over and over again—no humanity, just robotic, paid-for responses that lacked any clarity or empathy. After talking to multiple different people on their “team,” NO ONE helped me, and the $150 membership charge remains, even though I would never in my right mind have willingly signed up for such a thing. This company is fraudulent and I intend to report them to the BBB. More likely than not, they disguised this so-called membership, and while I was checking out to get my prescription, I probably clicked through many pages of crap “terms and policies,” and somehow activated a membership, completely unbeknownst to me. That’s the only logical explanation for this bizarre situation. Regardless, that membership was NEVER communicated to me, and since I had a CC on file for the initial charge ok 2/3, they saw an opportunity to make more money and they grabbed it. These are trained scam artists, through and through. Everyone at K Health should be ashamed. They’re profiteering off of the sick and vulnerable, and taking advantage of folks who don’t have health insurance and are looking for a simple fix for their health problems.

Make sure you read all reviews about this place before paying a cent. They have received $488.00 from me without approval.On phone call appointment is all I had and it did not meet my needs. I’ve contacted them and the supervisor sent an email saying I was not able for a refund,even though I did Not agree to the charges. Better Business Bureau will hear about this company as well. Do Not trust them.

I joined on Wednesday. Chatted with the doc the next day. Got my blood test done on Friday. Met with doc again Monday and got my script. Picked up my meds at local pharmacy today, Tuesday. I couldn’t be happier and this couldn’t be any easier. Much Thanks!