Everything was good business wise
Everything was good business wise! Shipping her was the issue. She was VERY VERY COLD and Lethargic! We were worried she wasn’t very responsive at first.
By Josh
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,920 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012, Keystone Puppies is a small, family-owned company dedicated to helping families safely find healthy, well-socialized puppies from reputable dog breeders.We are a trusted online puppy advertising platform that connects responsible breeders with caring families searching for puppies for sale. Our goal is to provide a credible, transparent place where potential pet owners can confidently find their fur-ever companion without uncertainty or risk.At Keystone Puppies, we carefully partner with responsible dog breeders who raise their puppies in clean, nurturing environments and prioritize proper veterinary care, early socialization, and overall health. We believe that well-raised puppies transition more smoothly into their new homes, creating lifelong bonds between pets and families.Through our Accredited Breeder Program, we recognize breeders who go above and beyond state requirements. Accredited breeders offer extended health guarantees, follow higher care standards, and remain committed to continually improving their breeding practices. By incentivizing these higher standards, we work to elevate responsible breeding practices across the industry.As a family-owned business, relationships matter to us. We are hands-on, involved, and committed to transparency, accountability, and improving the experience of buying a puppy online. Families across the United States trust Keystone Puppies to connect them with reputable breeders and healthy puppies raised with care.Every puppy deserves a loving home. Every family deserves peace of mind. Keystone Puppies exists to make that connection possible....safely, responsibly, and confidently.
Keystone Puppies (keystonepuppies.com) has 1,920 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,920 approved reviews, newest moderated first
Everything was good business wise! Shipping her was the issue. She was VERY VERY COLD and Lethargic! We were worried she wasn’t very responsive at first.
By Josh
Found our beautiful Destiny (now Miss Maggie) under Keystone Puppies. They gave us the breeder's name and number. We had constant communication until we received our puppy. Both parties called us several days after we got her to see how she and us were doing. I would use them again and have recommended them to several people.
By Georja
This site helps you find quality breeders. The prices were fair and the interaction and transaction process went smooth with the breeder. Communication was good between me and Breeder and he answered all my questions. I highly recommend Keystone puppies!
By Andrea
Love our new addition to our family. Our little fur baby has stolen our hearts. Service with Keystone Puppies is great. A little frustrating trying to get payment to breeders so put delivery on hold. These breeders do have better prices but wish the commutation was a little better, & potty training was offered. Other sites do add other perks like that along with higher prices. But all and all we are very happy with our little guy and the service.
By Lisa
Very upset and unhappy. My poor puppy has been in the Vet nonstop since day one when I got her.
By Rob K.
Response from Keystone Puppies· Mar 24, 2021
I am so sorry that your puppy has had so many vet visits. As you know, we have called the breeder to discuss and they are absolutely going to refund your vet bills as soon as your puppy gets a clean bill of health from the vet. Unfortunately parasites happen sometimes but we are always here to help with those situations. I am confident that your puppy will be cleared up soon and will be happy with your new addition! Please don't hesitate to let us know if there is anything else we can help you with.
I recently purchased two puppies from keystone puppies. I must say, they are the absolute best! I am extremely satisfied that I chose to explore through them. The staff as well as the breeders were extremely nice! I love the fact that you can contact the breeders directly. Any questions I had regarding the puppies, I received my answer directly through the breeder. Shawn, whom works at Keystone Puppies is incredible. Awesome service, I would most certainly recommend them!
By Jadavian
Great experience with the breeders. Very nice and helpful. Puppies are healthy and happy.
By Alicia
The process was easy and we love the puppy. She was determined fully healthy by our vet.
By Rich