Key bank is the worst bank I've ever…
Key bank is the worst bank I've ever worked with. won't even answer the phone.
By Amos
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
209 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover personal banking solutions and banking rewards from KeyBank. Learn how easy it is to open a personal bank account today.
KeyBank (key.com) has 209 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
209 approved reviews, newest moderated first
Key bank is the worst bank I've ever worked with. won't even answer the phone.
By Amos
ATTENZIONE: IN ITALIA C'È UN GRUPPO SU WHATSAPP CAPEGGIATO DA UN SEDICENTE RICCARDO BELLINI CHE PROMETTE GUADAGNI DEL 280%.VI CHIEDERANNO DI SCARICARE UN APPLICAZIONE PER OPERARE SUL MERCATO PRIMARIO. È UNA TRUFFA. NON ABBOCCATE. I VOSTRI SOLDI SOSRIRANNO IN UN ATTIMO
By roberto P.
They created a group on Whatsapp promising 280% reward on first investment, but bank costs are really high and no proof of what they promised, instead they made me perform operations on trading and now I'm -5000 €!!!
By Ferruccio
This is the worst bank i've ever had. Their business practices are awful and their customer service is not existent. There is absolutely no reason they should need to hold my funds for this long when I deposit a check. Especially from a reputable institution that they could easily call. I would call and complain but no one cares. I think it's time to close this account
By Matthew W.
Such a Terrible Experience, But lucky enough Owen Steven CCE helped me is successfully getting a large portion of what i almost lost.
By Halison T.
Everything. They straight refused to cash 'My Same 12 years in a row weekly paper check' all because I was @ A different branch than usual. & this "Payroll" check was only for $973, & their policy is Only above $1500 on 1st time payroll or business or personal checks will $100 of the balance be rendered until verification & clearance of said deposit. NOT on my meelsy $973
By Jim G.
If I could give this less than 1 star, idk how they are in business for over 200 years.
By Stuti G.
This bank likes to overcharge for overdrafts before 24 hours of the deposit and you go over $20 and they charge you $80 for different entries
By LINNETTE SILVA L.