Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
310 reviews
KeraniqueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Created by women for women, Keranique is dedicated to rejuvenating healthy hair growth through clinically proven solutions that strengthen hair follicles and create a foundation for ongoing growth.Unlike general hair care products, our formulas are specifically designed to work with women's unique hair needs. Our proprietary Keratin Amino Complex helps rebuild your hair from root to tip, giving you the confidence that comes from beautiful hair you can see, touch, and feel.Women who follow a complete Keranique routine see the most consistent results. Each product in our line is formulated to work synergistically, addressing hair health from multiple angles - from follicle to tip.
Keranique (keranique.com) has 310 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
310 approved reviews, newest moderated first
I have used Keranique before and it was time to replenish my shampoo and conditioner. I just love it!
By Patti W.
Response from Keranique· Jun 16, 2025
Thank you so much for your kind words! We're thrilled to have you back and so glad to hear you're loving the shampoo and conditioner. Your continued support means everything to us. If there's ever anything we can do to help, we're just a message away! 💜
It did work some what.I not completely clear yet but still working on it.
By Robert C.
Response from Keranique· Jun 16, 2025
Hi Robert, Thank you for sharing your experience! We're glad to hear you're seeing some progress and appreciate your dedication to your hair goals. Consistency is key, and we're here to support you every step of the way. If you ever have questions or need personalized tips, Your Product Specialists are always happy to help! We are available Monday through Friday from 9am-9pm EST at (888)237-4131.
Great product great customer service
By Marla
Response from Keranique· Jun 16, 2025
Thank you so much for sharing your experience, Marla. We truly appreciate your feedback 💜
There was no communication with me following the purchase.
By Susan M.
Response from Keranique· Jun 4, 2025
Dear Susan, Thank you so much for your order, and we’re truly sorry to hear that you didn’t receive the communication you were expecting. We did send an order confirmation and a follow-up email with your tracking information, but sometimes these emails can be filtered into your spam or junk folder by mistake. We’d love the chance to assist you further and ensure everything is clear. Please don’t hesitate to reach out to our Customer Support team—we’re here for you! 📧 [email protected] 📞 (888) 237-4131 🕘 Monday – Friday, 9AM to 9PM EST Warmest regards, The Keranique Team
I love the products. I used it years ago, it really works. I missed the email address to pre-order and I was so happy when I saw an advertisement of the products I didn't excited if place an order. I recommend it, you will not regret it.
By Nyomi P.
Response from Keranique· Jun 2, 2025
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you’re enjoying our products once again, and we're so glad you didn’t miss out on reordering! It’s amazing to know that our product has made such a positive impact on you, and we truly appreciate your recommendation. If you ever need anything or have any questions, don’t hesitate to reach out. We’re here to support you every step of the way! Thank you again for being such a loyal customer! 😊
I saw a difference in my hair after 4 weeks. Fuller healthier and stronger.
By Allison G.
Response from Keranique· Jun 2, 2025
Thank you so much for your kind words! We're thrilled to hear you noticed a difference in just 4 weeks — fuller, healthier, and stronger hair is exactly what we aim for. Your feedback means a lot to us and helps others feel confident in giving it a try. Wishing you continued results and happy hair days ahead!
I never subscripted and Im still receiving products and taking money from my account. I sent multiple emails to customer service still sending me products. Please again stop cashing me from my account btw I have not received anything and if I do I wont pay because I have been sending multiple emails also I have an email frm you telling me that I dont have subscription, so? why you still sending me products?
By Helena N.
Response from Keranique· May 30, 2025
Hi Helena, We’re very sorry for the confusion and frustration you've experienced. We’ve reviewed your account and can confirm that your subscription has been cancelled. A full refund of $76.40 has been issued to your original payment method, including for the shipment currently en route (estimated delivery: June 2, 2025). You're welcome to keep this shipment with our compliments. You will not receive any further shipments or charges. Thank you for giving us the opportunity to resolve this, and please don’t hesitate to reach out if you need anything further. – The Keranique Customer Support Team
Fast and easy to order. A very good product .
By Deborah J H.
Response from Keranique· Jun 2, 2025
Thanks so much for your feedback! We're glad to hear the ordering process was fast and easy, and even happier that you're enjoying the product. Your support means a lot!
