Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
310 reviews
KeraniqueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Created by women for women, Keranique is dedicated to rejuvenating healthy hair growth through clinically proven solutions that strengthen hair follicles and create a foundation for ongoing growth.Unlike general hair care products, our formulas are specifically designed to work with women's unique hair needs. Our proprietary Keratin Amino Complex helps rebuild your hair from root to tip, giving you the confidence that comes from beautiful hair you can see, touch, and feel.Women who follow a complete Keranique routine see the most consistent results. Each product in our line is formulated to work synergistically, addressing hair health from multiple angles - from follicle to tip.
Keranique (keranique.com) has 310 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
310 approved reviews, newest moderated first
They did a great job. Package delivered promptly and efficiently
By Barbara
Response from Keranique· Nov 7, 2025
Thank you for sharing! 🌟 We’re glad to hear your package was delivered promptly and efficiently. We appreciate your feedback and support!
Great !!!!!!
By Luz L.
Response from Keranique· Oct 30, 2025
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience. If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again soon!
I've had gorgeous, thick and long hair most of my life, so when menopause hit, my hair did a complete 180. I'm not exaggerating. I've spent the past 2 years researching and trying everything I can afford (supplements, shampoos and conditioners, serums) and nothing, absolutely nothing has worked. Devastated doesn't begin to describe how I feel. When I saw the Forbes article on menopause hair care products that actually work I decided that Keranique, which had a 'very good' as the rating, would be my best bet since I've exhausted my funds trying to get it back to where it was. It doesn't even grow anymore but it still gets split ends so you do the math. Imagine my surprise when at first my total was $39.95 for the trial then I went to the payment and the sales tax went from zero to $2.80 which is no big deal but they took out NOT $42.75, they took out $42.55 and declined me. Yet they took my money out of my bank account. Then where it said my total was $39.95 it suddenly said that my total was $42.75 which was 20 cents more than what they took out. I had more than enough money for that 20 cents so that raised a massive red flag. I screenshot everything, and I mean everything, including the first time when it said $39.95 (luckily I thought of that just in case) then when they took the money out yet declined me, then where it suddenly said $42.75 was my total. That was enough for me to call my bank, stop payment and just sit and wallow in my hair issues. I will definitely not risk trusting this company for anything.
By Shelley
Response from Keranique· Oct 27, 2025
Thank you for sharing your feedback, Shelley. We’re truly sorry to hear about your experience, and we understand how frustrating it must be to feel like you’ve exhausted all your options in trying to address your hair concerns. Menopause can certainly bring about significant changes, and we absolutely empathize with what you're going through. Regarding the issue with your payment, we want to clarify that the tax amount is automatically calculated based on your location, and while it can sometimes cause small fluctuations in the total, we do not have control over these adjustments. We sincerely apologize for any confusion this may have caused, and if you’d like, we can investigate your payment further to ensure everything is correct on our end. As for your hair concerns, we believe in the effectiveness of our products for many individuals going through similar challenges, and we'd love the opportunity to help you find the right products for your needs. Please feel free to reach out to our customer support team at [email protected] for personalized advice, or if you'd like to discuss any issues further. Thank you again for your feedback, and we hope we can resolve this for you.
Love the shampoo and conditioners, they smell great and last a long time. The conditioner makes it so easy to ge the snarls out. However, I took the Kerinique vitamins for 4 yrs,have been using your products for 8 yrs, and my hair is still so thin I'm practically bald!
By Stephanie E.
Response from Keranique· Oct 27, 2025
Thank you so much for sharing your experience and for being such a long-time Keranique customer. We’re so glad to hear you’re enjoying the shampoo and conditioner and that they help keep your hair soft and manageable. We’re truly sorry to hear about your ongoing concerns with thinning hair. Everyone’s hair journey is unique, and results can vary depending on factors like age, hormones, and overall health. Our team would love to review your current regimen and help you get the best possible results. Please reach out to our Hair Growth Experts at (888) 237-4131 Monday through Friday from 9am-9pm EST or email [email protected] — we’re here to support you every step of the way. With appreciation, The Keranique Team
Hair growth
By Patricia
Response from Keranique· Oct 27, 2025
We’re thrilled to hear you’re seeing fast hair growth — that’s amazing! Thanks for sharing your results and for being part of the Keranique community. 💕 With gratitude, The Keranique Team
You do your best to get your merchandise to you quickly. When you order the wrong item you always take returns and refund your money so you can order correct items.
By Robert C.
Response from Keranique· Oct 20, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our fast shipping and hassle-free returns. We always strive to make the shopping process as smooth as possible, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out!
My hair has so much fullness when I started using Keranique products. It looks so much better than I thought possible. My hair is fine and thin! Love my hair now!
By Jacalyn G.
Response from Keranique· Oct 14, 2025
Hi Jacalyn, We’re absolutely thrilled to hear how much fuller and healthier your hair feels! It’s wonderful to know that Keranique has helped you love your hair again. Thank you for sharing your experience and for being part of the Keranique family — we truly appreciate your support! 💕
Very happy with my results so far.
By Kim K.
Response from Keranique· Oct 14, 2025
Hi Kim, We’re so happy to hear that you’re seeing great results so far! Thank you for sharing your experience and for choosing Keranique — we can’t wait for you to continue your hair growth journey with us. 💕
