Problem finally sorted
Pleased to report customer service have now credited my broken necklace but it took alot of emailing! Its a shame the quality is poor as the designs are lovely Anne
By Anne
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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116 reviews
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Kendra Scott offers jewelry, home decor, gifts and beauty. From decorative trays to nail polish, earrings, necklaces, bracelets and more, shop KendraScott.com.
Kendra Scott (kendrascott.com) has 116 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
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Pleased to report customer service have now credited my broken necklace but it took alot of emailing! Its a shame the quality is poor as the designs are lovely Anne
By Anne
I received the Elise necklace and bracelet with amethyst stone for a birthday. I loved the set and started wearing it every day. The silver chain darkened in a cheap way, and I was very disappointed. Why can’t they use sterling silver chain!? Certainly should for the price of it. Disappointed because now it looks cheap.
By Consumer