Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
166 reviews
Keily's Irish Dance & GiftsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 22 years, Keily’s has been a trusted destination for Irish dancers across the United States. We specialize in premium Irish dance shoes and dance accessories from leading brands, carefully selected to support dancers at every level, from their first class to championship competition.Our Irish dance collection includes jig shoes , Irish ghillies , poodle socks , buckles, laces, and performance accessories, all chosen for comfort, durability, and proper fit. Every product is stocked and shipped directly from the U.S. with no customs delays or duties.Beyond dance, Keily’s also offers a stunning selection of authentic Irish gifts, apparel, and home décor. From traditional Aran sweaters and Irish caps to beautifully crafted pottery and glassware, each piece reflects the heritage, craftsmanship, and spirit of Ireland.Whether you are preparing for competition or looking for a meaningful Irish gift, Keily’s is here to help with expert selection, fast delivery, and decades of experience serving the Irish dance community.
Keily's Irish Dance & Gifts (keilys.com) has 166 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
166 approved reviews, newest moderated first
Thank you so much! These made it time for our move! Thank you!
By Krissy F.
Response from Keily's Irish Dance & Gifts· Apr 22, 2026
Thank you so much for taking the time to leave us your feedback, it truly means a lot to us! – The Keily’s Team
You did not send my bracelet. Customer service said to send a picture. My camera doesn't work. Plus, it would be a picture of an empty box. How about you send the bracelet or a refund?
By Janice M. F.
Response from Keily's Irish Dance & Gifts· Apr 22, 2026
Thank you very much for your message. We were aware of the situation and had kindly requested a photo to ensure that the other item in your order is correct and that no mix-up occurred. We completely understand your situation and appreciate your patience. Please accept our sincere apologies for the inconvenience caused. We have already arranged for your bracelet to be shipped, and it is currently on its way to you. Thank you for your understanding, and please do not hesitate to contact us if you need any further assistance. -The Keily's Team
The cookies came broken and the tin was so small for the price paid. Also it said made in china!!!!
By Christin
Response from Keily's Irish Dance & Gifts· Apr 22, 2026
Thank you for sharing your experience with us. We’re very sorry to hear that your cookies arrived broken and that the tin did not meet your expectations. Please be assured that we take this feedback seriously. We have stopped the entire batch from sale, and until we clarify the situation with the supplier, this product will not be available. Our aim is always to ensure that every customer enjoys a pleasant experience. In this case, it appears that the cookies may have already been affected before arriving at our warehouse, despite our team carefully packaging each order. For your order, we will issue a full refund. If you ever encounter any issue with your order, please don’t hesitate to contact us by email or phone, we are always ready to resolve any problem as quickly as possible. Thank you again for bringing this to our attention. Your satisfaction is very important to us. -The Keily's Team
Bad response
By Michael M.
Response from Keily's Irish Dance & Gifts· Apr 16, 2026
We sincerely apologize that your order was initially sent as it was placed, despite your request for changes that we unfortunately did not receive in time. We completely understand how this may have caused inconvenience, and we are truly sorry for any frustration it may have caused. Additionally, we regret that the refund process took longer than expected and appreciate your patience throughout. Please know that we highly value your feedback, as it allows us to continually improve our services and communication. Your understanding and support mean a great deal to us, and we are committed to ensuring that any future experiences with us are seamless, timely, and fully satisfying. Thank you for giving us the opportunity to address the situation, we look forward to serving you again and providing the excellent service you deserve. -The Keily's Team
Timely delivered. Item as advertised.
By Lynn N.
Response from Keily's Irish Dance & Gifts· Apr 16, 2026
Thank you so much for your feedback! We really appreciate your support! The Keily's Team
Beautiful ring!
By Tina C.
Response from Keily's Irish Dance & Gifts· Apr 15, 2026
Thank you! We’re glad you like your ring. The Keily's Team
Love the cap. Quality made. Great colors and fits like a glove. It arrived within 5 days of ordering with no issues at all.
By Patrick B.
Response from Keily's Irish Dance & Gifts· Apr 15, 2026
Thank you for your review! We’re glad you’re happy with the cap and that it arrived quickly. The Keily's Team
My package was delivered in a timely manner, and when it didn’t fit, the company took care of the situation. I’m going to reorder in a smaller size.
By John M.
Response from Keily's Irish Dance & Gifts· Apr 15, 2026
Thank you for your review. We’re glad we could help, and we hope your next order fits perfectly! The Keily's Team
