KEDMAReviews of kedmacosmetics.com

Conned a disabled relative into purchasing £70 worth of products she made card payment and walked away to realise they charged £500 within minutes went back to get refund to be told you cant beware bully tactics and completes scum

More than likely this caution is too late, I have never experienced such aggressive sales tactics- which target a particular demographic (women, usually on their own) public arena,in broad daylight and bank on said targets not to tell them to get lost on account of their good manners; you have to be equally aggressive to communicate "no". Highly sophisticated and unethical practices which will no doubt morph into another outfit. Complain to shopping centre, let's shut this down!

Would give 0 stars if possible. My boyfriend and I were approached by a man working for Kedem/Kedma cosmetics in Edinburgh's Waverley Mall. We were going to have a bite to eat when a man (who initially I thought was working for The Body Shop) stood in our way and tried selling us some skin creams. At first I listened to him as like I said, I didn't know who he was working for, but then realised when he sat me in a chair by their stall and started testing face masks on my face that he wasn't working for who I initially thought. After having the face masks removed from my face I tried to tell him I wasn't interested in his products multiple times, but he continued to lower the price, give me the bag with the product in it before I'd even paid for it, handing me the chip and pin machine and pressurising me into paying for his products to the point of where I genuinely felt harassed. I ended up paying for some stuff just so he left me alone, and in the good faith that the items I paid for would be genuine and worth the money. However, after forking out £85 for two items he started trying to pressurise me into buying something else, claiming that for the other two items to work I had to pay for a third item. I uncompromisingly said no, so he started trying to pressurise my boyfriend into buying it for me, to which eventually to my disappointment my boyfriend complied and paid £50 for a third item. After we left, my boyfriend Googled this company and it only took him 2 minutes of online research to find out that the company are most likely fraudulent. So 20 minutes after paying for the products I returned demanding a refund to which the man replied that he "cannot refund me here as the boss (even though when he was selling the products to me he claimed to be the boss) was away in Tenerife for two weeks" and that I'd have to email them to organise a refund or to return to the stall when the "boss" was back. Which was impossible for us as we're from Blackpool visiting Edinburgh for only a couple of days, and we were getting the train to go home on that day. My boyfriend noticed a mobile number that was stuck on the side of the stall and rang that, to which there was no answer. So the man gave us an alternative number to phone to which there was also no answer. As it appeared there was no way we'd get our money back we left, and when we got back to our hotel my boyfriend noticed that he had a missed call from one of the numbers the guy from Kedem gave us, so my he rang them back and he finally got answered by a woman who could apparently barely speak English and had screaming children in the background, to which she asked him "where he got this number from". After explaining what happened she could only suggest emailing them to organise a refund. We did as she suggested and we haven't received a response. As of yet I have no reason to believe that this company are legitimate. I have emailed Waverley Hall in the hope that they will chase this up and hopefully stop this company from using their borderline harassment sale tactics on other people or even better, remove them from the mall entirely. Me and my boyfriend will probably not get our money back but hopefully I can stop others from feeling pressured into buying their products, as this ruined the end of our otherwise brilliant trip to Edinburgh. Suggestion: Please, JUST WALK AWAY, don't try and tell them as they won't take no for an answer.

Ich wurde auf der Landstraße Hauptstr. vor dem Geschäft angesprochen, in ein Gespräch verwickelt und mir wurden völlig überteuerte Produkte aufgeschwatzt. Ich wurde komplett überrumpelt. 1. Der Mann schmierte mir ein Peeling auf die Hand und besprühte sie mit "Wasser". In der Schale drunter sammeltensich komplett verschmutztes Wasser an, und man suggerierte mir, das Peeling habe den "Schmutz" von meiner Hand entfernt. Dabei kam ich frisch von Zuhause, wo ich mich bereits (Hände inklusive!) gereinigt und gepflegt hatte. Hmmmmm.... Woher kam dann wohl der Dreck?? Das kann man sich ja denken. So eine widerliche Methode Leute zu täuschen. Wenn man so überrumpelt und zugequatscht wird, denkt man leider nicht immer ganz klar. Zuhause angekommen, sah ich als ich die Packungen öffnete, dass die Nagelfeile fehlte, die Handcreme angebrochen war (mit ranzigem Rand an der Öffnung) und die Bodycreme war auch schon Benützt, man sah deutlich dass da jemand mit seinen Finger reingefahren war. Ich war so angeekelt dass ich alles weggesschmissen habe!! Auch das Peeling, das total kpnstlich roch. Also hätte ich mir eine extrem negative Erfahrung sparen, und meine 90,- Euro gleich in den Mistkübel werfen können. Dann wäre ich besser dabei weggekommen! Eins sag ich euch - sie haben zwar meine 90,- Euro ergaunert, aber anstatt fair zu verkaufen und eine Stammkundin zu gewinnen, haben sie mich nicht nur für immer verloren, und ich werde dafür sorgen dass so viele Leute wie möglich meine Erfahrung lesen! Ein guter Verkäufer zieht das Geld seiner Kunden nicht aus der Tasche mit Überrumpeln, Täuschen und agressives Überreden! Wenn ihre Produkte SO TOLL sind, dann sollten sie das gar nicht nötig haben. So viel dazu.

Terrible company. We had to shipped expired products, the dates are being changed so the owner do not lose money. I wouldn't put any of this products on my skin even if you pay me to do it! Had to lie multiples times and daily to clients. Very bad way of doing business.

Wasted more than 1 hour with these guys at the Ideal Home Show. Felt as if i was a hostage, they tried to bully me into buying some face cream and scrub at a starting price that was triple the online price. Luckily i checked on line during one of the times the saleperson went round the back to 'beg' his manager for more discount for me. Thankfully went near end of the day and it was close to closing time hence they had no option but to allow me to leave. Also had my 2 year old daughter with me who after 1 hour of sitting in one place in the pushchair was becoming irritable, agitated, uncomfortable and hungry. These guys are bullies, deceivors and have zero compassion...just want to fleece the innocent public with ridiculous sales tactics. To be frank i can't belive the organisirs allow these types of frauds to exhibit at such shows.

Sky high prices for ordinary cream which is neither better nor worse than Tesco_ bought Garnier or L Oreal.

I can't review the physical shop, but the on-line experience was terrible. My order never turned up and it took several weeks to get any kind of response from them. In the end I had to get Paypal to recover my money for me, which ended in my favour when they ignored Paypal, as well If you do use the site, buy with a credit card of paypal to protect yourself.