Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
333 reviews
KeaBabiesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KeaBabies designs and creates authentic, sustainable baby and maternity pieces that simplify parents’ lives – from gender-neutral soothing swaddle wraps to stylish organic bandana bibs. Championing positive parenting, the brand believes in the magic of bonding moments to make parenting a joyful adventure. Founded by parents, KeaBabies pledge to walk the journey with you in raising a happy, healthy, and earth-conscious next generation.
KeaBabies (keababies.com) has 333 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
333 approved reviews, newest moderated first
Bought an 8 pack of bibs, one was missing. Excellent customer service, responded immediately, and sent me a more than generous replacement pack. Favorite bibs and burp cloths, very thick, good quality, lots of fun colors to match baby’s clothes!
By Sarah L.
The customer service is exceptional! On 2 separate occasions they were able to solve my problem promptly. And when I didn't finish my part timely due to having my baby early, they were still able to help me months later after I recovered.
By Ariel K.
The washcloths I purchased are exactly right. Super soft and a great color. I had a problem with the ship to address and they quickly resent the order without any problems.
By Alden M.
Great communication to resolve issue.
By Tatiana W.
Ordered 3 newborn velcro swaddles, shipped/delivered fast, and great product! Also was able to receive a special gift, their customer service is amazing with very fast responses (No problem, just to receive gift!).
By Ramsey
Great products. The burp cloths are the softest we've ever used. Excellent customer service was provided. Highly recommended.
By Vanessa C.
I've had nothing but great experiences with KeaBabies so far! I currently have two of their products, both of which seem to be of high quality. Their customer service is also excellent! I received a lovely gift from their company at my baby shower, but I already had a similar item at home. I reached out to see if they would accept a return and instead they credited my account with the amount of the item and didn't even ask me to return the gift. They were super quick to respond to me and were nothing but friendly and helpful. I would absolutely recommend this brand!
By Mikayla B.
Great product with great quality. Very easy to use. Perfect costumer service. Great communication with fast response. Highly recommend it.
By melika L.
