Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
8 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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KC Tool (kctoolco.com) has 8 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 4 reviews with 1 star · Clear filters
Very unprofessional and I suspect dishonest. Order canceled in minutes with flaky explanation. I pay with the same method at many on line vendors w/o issue. I suspect this payment process punishes them for not shipping products, so they don't allow orders. DO NOT USE THIS COMPANY
By Marty T.
terrible store i just wasted my time
By PHYLLIS C.
Package never received and they won't refund. FRAUD! Do not be fooled. Buy elsewhere where it's safe. They do not provide proof of delivery, no signature.
By Costel N.
Terrible! For the second time I placed an order that was refused. The first time they told me that the data did not match the current address, I called the bank to check everything was correct. . . I placed the second order that was canceled! Total lack of professionalism, they did not even bother to give me a phone call to ask for a check, although when I placed the order I was asked to confirm a code received on the phone. My husband who wanted to fill his garage with tools is disgusted by this attitude and doesn't even want to hear about KC Tool forever !! Weeks lost due to total disinterest in customers!
By Angela
