Kbserver NetgearReviews of kbserver.netgear.com

I have just purchased and registered a Wifi Range Extender WN3000RP. WHAT A WASTE OF TIME, SPACE AND MONEY! It was set up and showing both solid green Router and client link lights. However when I link into it is says ‘You must log in to this network before you can access the internet’ but when I click onto ‘Open Network Login Page’ and complete the questions on the Netgear genie the ‘next’ button to proceed is greyed out and will not let me proceed further. In addition to this the weblink address given for Mac set up says it does not exist, so once again I am lost. There is no way to get in touch for advice with Netgear; no email address, no tel number, no support whatsoever, except through the community, but this should be addressed by the company not their customers. So without being able to link into anywhere to complete the set up process the item is USELESS. I just hope now the seller will refund the money and I can buy an alternative. Looking like its a battle ahead though as the box has been opened and the item 'used'

Spent a lot of money on a D7000 nighthawk router, but its go so many issues its only just usable, and netgear are no longer supporting it despite the fact there still selling it. The VPN software is obsolete (iPhones, android and windows now treat it as insecure and won't connect to it). The Media sharing software is obsolete, and you have to significantly turn down windows security settings to make it connect to it, it also has a load of issue with permissions (you can't rename files, you have to copy and delete). Information about its vulnerability to the VPNFilter malware is sketchy (given other routers in this range have been confirmed to be vulnerable). Basically it was obsolete when it came out the box, and Netgear can't even be arsed to update a few bits of open source software and provide a firmware update. Exactly what you expect from a cheap unbranded £15 ADSL router, not a £150 one. Very disappointing.

One star: I have bought second hand product, Netgear Stora NAS, model MS2110. It was in excellent shape, so why wouldnt I. I know how to setup NAS, that was not my first. But then I got problems... That product does not work without internet connection with stora account, and without initial user and password created there. The seller couldn´t give me the user and pass, as he still uses it. And I couldn´t activate the product with a new created user... Then I found in internet, that I have to call netgear support, and ask for reset to initial state. And I tried it; over very expencive hotline, I asked them to reset it, but they refused... They don´t do that any more after product warranty expired. I asked them again to help me, but they said again that they will not do it, and that I have to buy a new model. I couldn´t belive it.... OMG... Netgear support, that was not proffesional. From now on, I will avoid all of your products. Have a nice life. Predrag

In Australia and have a Netgear modem. Can't find a single phone numbe, it's all check our response board and see what our other users have asked i.e. cheap support. Trying to enact a parent block and yet all I'm getting from Netgear is another page opening with each support option and no telephone number.