KB HomeReviews of kbhome.com

Terrible overall experience with purchase. They made false promises that they did not honor, and mistakes were made but the company was more concerned about hoarding profits rather than making fair or ethical corrections. Loan officer did not follow up, provide any updates or give any requested information in a timely manner. I had to contact the loan officer and continue reaching out for basic information, I would definitely not recommend to anyone.

Buying a house in Broomfield CO. Original price when I applied for as high $300,000 before "upgrades" (2020) But when the Lot finally opened and they started the build KBHOMEs ads lot "premium" charges, new price? : now High 400,000. Then they have the nerve charging extra for simple things like oh..... having windows..... seriously. The end price at Nov 2022? over $537,000 for a 1800 square foot townhouse. With no ability to even have any decent upgrades. This expensive house has the worst quality carpet, flooring, counters. It looks like it was built in 1980s except for the expensive price tag. oh they are also late in delivery. But if you try to argue or address it Kbhome ignores you and refers you to arbitration in the signed contracts. We got mad at people who hoard TP during the pandemic- shouldn't we address the same issue with fraudulent and unethical builders like Kbhome? Ben C.

KB Homes has not completed the work that needed to be done on my home and has still not completed the issues. I closed on my home last month on the 29th and 90% of the issues have not been resolved due to either laziness or blatant disregard for other people money and time. - Back door is so out of square it takes a 200 lbs person to open it. (They attempted to replace the track to resolve the issue but it remains as the door is not square in the wall and needs to be cut out and replaced) - Mud and rusty nails all over the roof - A drawer missing from the counter ( I was told they have the parts for the drawer just have not had the time. This was supposed to be resolved before move in. Still has not been completed) - Still missing appliances ( KB homes was given several options to resolve this issue. Lied and said they are back ordered. Used COVID as an excuse. Order the units ahead of time. Get me the units I have already given money for or give the money back) - Back yard was not graded and left concreate chunks scattered all over the back yard - Lines of paint on almost every hard wood floor in the house. ( This was noted before closing and was told it would be resolved that day) - Up stairs counter was installed but left the sink laying on the floor and the old counter thrown in my guest room with drywall chunks scattered all over the place. New sink has still not been installed. - Garage door panels replaced and still not painted The fact this is how this company does business is beyond me. The lack of attention to detail and continuous spewing of excuses is sickening. Hire more people get the job done and do not contact me unless it is with an ACTUAL resolution and not telling me to wait and see.

We own a home built by KB and we hate it. The quality has impacted our plumbing since day one. The builders had to send someone back to properly brace our bathtub because it was literally moving or shifting anytime someone stepped in. We've experienced very small almost unnoticeable leaks in the ceiling under both second-floor bathrooms until years later when we were finally able to get a remodeler to the house, they discovered the first toilets were never properly fastened or braced in place. The house is over 2500 square feet and can't cool correctly because, according to several air conditioning repairman, the builder should have installed 2 air conditioning units instead of the one that they built the house with.

Buyer Beware, sites like Consumer Affairs & New Home Source, KB Home pays these type sites to post. KB Home paid off whistle-blowers, knowing the homes were life threatening, not even close to building code. Gave the building inspectors gifts, to get these homes passed. Won't honor their warranty. Found GUILTY by the Florida Attorney General for fraud & deceptive practices. Stills builds shoddy

They will delay the home buying experience on purpose so that you end up paying more for your house. I spoke to other homebuyers and they are not happy with their lot lottery system. Basically, if you want a house at their new community you need to enter into a lot drawing. It don’t matter when you signed up, if your name don’t get picked in their drawing then you have to wait until the next drawing. Sometimes, the newcomers can get picked while people who have waited weeks don’t get picked in the drawing. Here’s where you will end up paying more for your home! When you are picked for a lot, you will have to pay the house at what it cost in the current market and what ever they increased their lot premium to be. Even if you saw a house 3 days ago for 354K, and they do a drawing that day which the house increased to 365K, you will have to pay an increase of the lot premium plus the increase of the base price! Even if you saw the house lower days, weeks or months ago! In my own experience this is exactly what happen. My wife and I wanted a house at 354K. We did the loan application with their KB home lender. 3 days later we were approved and was asked to join the drawing. The sales agent then sends out a new price sheet. To our disappointment and surprise we saw that it went up by $10,000 and lot premium went up by $2,000. I asked them how can they do this to us! It’s unfair! They said it is what it is, we either stay on the list or get off the list. What they are doing should be illegal. If we saw the house at that price and submitted an application to get the house at that price, why increase the price all of a sudden after all that was said and done!? Totally unfair. Way to crush our hopes and dreams of owning a home! Their slogan is “Built on relationship.” But guess what, they destroyed this relationship. I will no longer purchase any KB home in the future, not my family, not my friends, not anyone I care about will ever get deceived and hurt by their unusual business tactics. Search online and on Reddit, you will hear people have complained about it. Some decide not to do anything because it’s not worth the trouble. Well, I’ll go to any trouble so save someone from the trouble I had to deal with and the emotional impact it have caused us. This goes beyond just turning a blind eye to their deceptive cruel business method, playing with homebuyers like it’s a game for them. Really? A lot lottery!? No more KB home.