Thank you Alice for your support
Thank you Alice for your support
By Dan Emmanuel H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
153 reviews
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Build your own mechanical keyboard, starting here!
KBDfans (kbdfans.com) has 153 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 122 reviews with 5 stars · Clear filters
Thank you Alice for your support
By Dan Emmanuel H.
helped me solve my problem fast and easy
By Jonathan R.
Thank you so much Wayne for helping me fix my PCB! The step-by-step instructions along with the picture to locate the reset button was immensely helpful in fixing my broken PCB. Much appreciated!
By Nana A.
Haven't made a purchase yet, but the customer support is very responsive and has really helped me with finding selections perfect for me!
By Kaid
Had KBDfans-Wayne help me with my keyboard not working in VIA, he was a great help and honestly amazing!
By peancelt
Tech support was phenomenal, specifically Wayne. This was my first keyboard and was running into some troubleshooting. He gave me very extensive steps that were easy to follow and answered every question I had in an incredible manner. At first I was stressed out but his help is the reason this community is amazing.
By Mateo
I have received a new replacement case of the D60litePC version. My case had some molding issues on the brass inserts, KBDfans support team Jean was very helpful in every step of the way after getting all the information that they need.
By Alain
The customer service on discord was extremely helpful with exchanging/ adding more items on an order, Adam from the customer service team on discord helped me and he made it really easy and straightforward when making changes to my order. 10/10 customer service in my opinion.
By Cristian