Kelley Blue BookReviews of kbb.com

Scammed me. Got an offer for my car, then when it's time for them to get it they stop responding. I keep emailing back, finally someone else responds and they want to pay $1000 less. I accept, again silence for weeks and then suddenly now it's $1000 less, but they keep responding getting additional photos that they had weeks ago e.t.c. Now with the same photos as before they say $200 less due to condition and they will take it. So it took almost 3 months and $2200 less while they waited to scam me, all I got was a verbal apology and no compensation.

I had a Subaru with a dying transmission. I went to KBB to get a value and see about selling the car. They gave me an offer that was as much as 72% better than other online offers I received. Yes, I had to take the car to a dealer to handle the transaction, but that was easy. The dealer was fully aware of their program, handled the deal and I walked away with much more money than other companies would have given me for coming out to pick up my car. I'd use them again!

I need a value to show the dmv for a bonded title. It used to fast and easy to get that but now they run you around asking to many ?s wanting you to open an account so they can either sale your info or send you a bunch of adds you don’t want. Than after a half hour it says unavailable ! Waste of my time guess I will try Edmunds!

I am 100% sure insurance companies own this company you go And value or look at buying vehicles and they come up with $12thousand on low end but get in a accident and your vehicle Now worth $5 or $6 thousand between this company and insurance companies they ripping people off I tell them I don't buy a vehicle from the blue book I buy from a dealer! How about a FBI or government investigation into this company!!!;;

I don't even want to give them 1 start to be honest. Custmers tend to buy used cars, neglect them or they had been neglected and leave bad reviews. I left a reciew on a 07 tahoe ltz that kbb tried to get me a offer of $750 for that had no accidents. Clean title and been properly maintained hence the 260k miles. I have 2 other vehicles 08 silverado 198k miles and a 08 tahoe 230k miles a dodge ram 3500 v10 370k miles. I have not had to do nothing but change fluids maybe a sebsor for oil pressure on a few but they are all running good. Kbb values those vehicles at scrap prices or wont value them at all like the 98 ram 3500 v10 wont show up. They need to be shut down because after I left my review they removed my 5 star review of the 07 Tahoe. Why? Market manipulation. They are a fraud company looking to rip you off with one of their partners to give you a low offer for your car. Dont use websites to sell cars at 200 to 400 bucks. Call your local scrap yard and some pick it up for you and take 0.50 per pound off for the tow fee unless within a certain range. I don't do dirty sales if you can't be 100% honest with your customers you should not have customers.

Kelly Blue Book has gotten to be a joke, totally out of touch with reality, and even when you use there car buying platform, the #s are totally out of sink. They should close that app and try another form of evaluation, maybe predicting the weather is where ther expertise is, because it is Not in car evaluations.

Don't touch this site they will send your phone number to all the dealerships in the area and you will get never ending spam from dealers offering to buy your car. I never agreed to have my info shared all over.

I was exploring trading in my vehicle for a new one and went to KBB for an evaluation of the trade in price, I did this at the KBB site and through the dealership website, I ended up with 3 different valuations, varing by as much as $3,000 dollars! KBB is like all car valuation sites, NADA (National Auto Dealers Association) contributes heavily to them in an attempt to influence/set valuations in their favor resulting in dealerships giving low valuations for trade-in vehicles! Buyers Beware!