Finally, my Crayon Shin-Chan Canvas..
Finally, my Crayon Shin-Chan Canvas Public Basket arrived safely. And it's packaging was so cool. Amazing!
By Erik F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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96 reviews
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Cute Kawaii products & merchandise.
KawaiiMerch.com (kawaiimerch.com) has 96 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
96 approved reviews, newest moderated first
Finally, my Crayon Shin-Chan Canvas Public Basket arrived safely. And it's packaging was so cool. Amazing!
By Erik F.
I bought a PJ onesie from the website. The size I ordered didn't fit me so i asked for an exchange. Kawaii merch sent me an email on the 8th of August saying that i'd "receive a new tracking number in the next 72 hours." as they were sending me a size M. The email also asked me to edit my Trust pillot review "Please let us know if it's possible to update Your TP Review ! It means the world for us <3 " I said i'd edit my TP review as soon as i received the item. Since then, i didn't get anymore replies nor the item has arrived. I sent them 7 more emails - none of which got any replies. All i want now is to return the item and get a refund. No longer want the size M or the one i have received.
By Helena C.
The animal print Kawaii ankle socks are so comfortable to wear. Love this print and fabric.
By Emily J.
The product I received exceeded my expectations. My heart practically melted when I received my first order - a super soft and squishy plushie that instantly become my new cuddle buddy. I definitely recommend plushies from them.
By Robin G.
I tried cancelling my order about 2 hours after I placed it, and according to their policy regarding cancellations, I was well within my right to do so (they require that you do this within 12 hours of placing the order). I got no response. I've tried emailing and even calling the phone number on their website, but have gotten no answer. Please avoid this website.
By Felix J.
They have nice HK keychains. Pretty cheap and good quality.
By Jasmine W.
Never received my package. I ordered Seventeen lightstick and it shows that it was delivered a week ago. But it actually never arrived and I can not reach to the customer service. I am very disappointed and please be cautious about this website!!!
By Danlin J.
Recently I ordered some kawaii women's socks. These ankle socks are an absolute delight for my feet. They are adorable with their cute design and also provide the perfect level of comfort. Worth for money!
By Linh F.