Never received my product or a refund
Never received my product or a refund. This website is a scam. I received the same carbon copy email as everyone else did when I requested a refund.
By Alexis P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cute Kawaii products & merchandise.
KawaiiMerch.com (kawaiimerch.com) has 96 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
96 approved reviews, newest moderated first
Never received my product or a refund. This website is a scam. I received the same carbon copy email as everyone else did when I requested a refund.
By Alexis P.
Their dinosaur inflatable costumes are so cute. They fit perfectly on my boy!
By Raiden W.
I was pleasantly surprised by the quality of the Gudetama hoodie. It fits perfectly and looks just like the picture.
By Rosa H.
Bought a portable suitcase for myself and it looks lovely! It's quite spacious but the color is slightly different from the image I saw in your website.
By Marko F.
Had a small delay in shipping, but their team kept me updated throughout. Store seems to be ok.
By Mitchell C.
Received a broken item in my last order, but the store was quick to resolve the issue.
By Lily G.
Recently tried out this store for some kawaii items - plushies, and it's been a pretty good experience. Delivery in 12 days so not bad.
By Marco M.
Not a bad experience at all with this store. Ordered some kawaii clothes and they arrived quicker than expected, quality's pretty good too.
By Amelia H.