Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
738 reviews
KatuChefSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KatuChef specializes in premium titanium cutting boards designed for modern kitchens. Crafted from 100% pure titanium, our boards offer a hygienic, non-porous surface that resists bacteria, odors, stains, and warping, providing a cleaner, safer food prep experience.Unlike traditional wood or plastic boards, KatuChef’s titanium design is built for durability while remaining gentle on your knives. The sleek, easy-to-clean surface makes everyday cooking simpler and more efficient.We’re committed to quality, customer satisfaction, and delivering innovative kitchen solutions that last. With KatuChef, you can cook confidently using tools designed for performance, safety, and long-term reliability.
KatuChef (katuchef.com) has 738 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
738 approved reviews, newest moderated first
After I finally figured out how to get my order corrected they more than made up for the problem.
By Lloyd
Response from KatuChef· Oct 2, 2026
Hello Lloyd, Thanks for your 5-star review! We’re glad your order was corrected and that our team more than made up for the initial issue. We appreciate your feedback! Kind regards, Blake from KatuChef
The purchase process was streamlined and easy to follow. Shipping was timely & the product is really awesome.
By Schelle
Response from KatuChef· Oct 2, 2026
Hello Schelle, Thanks for your 5-star review! We’re glad you found the purchase process streamlined and easy to follow, the shipping timely, and the product really awesome. Kind regards, Blake from KatuChef
Fast response, but I am waiting for money return
By Hans
Response from KatuChef· Oct 2, 2026
UPDATE Hi Hans, Thank you for sharing your details. Your order has been located, and a support agent is now reviewing the situation to ensure this is resolved promptly. We appreciate your patience and will follow up shortly. _______________________________ Hello Hans, Thank you for your feedback and we’re glad you received a fast response. We would like to take a closer look at the status of your refund. As we were unable to locate your order from the review alone, we’ve sent you a separate request for additional information. Please keep an eye on your inbox for our message. Best regards, Blake from KatuChef
Customer service listened to my explanation of why I am returning these items, although i dint even had the chance to open the package or using them due to my unexpected transfer from work out of the country. Janet Ambrosecchio.
By Janet
Response from KatuChef· Oct 1, 2026
Hi Janet, Thank you for sharing your feedback. We’re glad our customer service team listened to your explanation and took the time to understand your situation regarding the return. If you need further assistance, we are always available at [email protected]. Kind regards, Blake from KatuChef
Very friendly and helpful—I would recommend to anyone!
By SUSAN H.
Response from KatuChef· Oct 1, 2026
Hello Susan, Thanks for your 5-star review! We’re glad you found our team very friendly and helpful, and we truly appreciate your recommendation. Kind regards, Blake from KatuChef
I very much appreciated the person I was talking to as I had messed up an online order and didn’t know what to do. She was very helpful and put my mind at rest that the matter could be sorted out. I hope I will be able to return the items soon. Very pleased with customer service. Thank you
By Yvonne W.
Response from KatuChef· Oct 1, 2026
Hello Yvonne, Thanks for your 5-star review! We’re glad our team member was very helpful, put your mind at rest, and made you feel that the matter could be sorted out. We’re pleased to hear you were happy with the customer service. If you have any questions or need assistance, we are always available at [email protected]. Kind regards, Blake from KatuChef
The operators have been helpful but it has taken 3 calls to finally receive this survey. . maybe there is a problem on my end but anyway I have it now
By Dawn
Response from KatuChef· Oct 1, 2026
Hello Dawn, Thank you for your feedback. We’re glad our operators were helpful and that you were finally able to receive the survey. Your comments about the quality of your KatuChef are important to us, and we’d like to better understand your experience and determine how we can assist you. To help us investigate your case, we have sent you a separate email requesting some additional information. Please check your email inbox for our message whenever you have a moment. Best regards, Blake from KatuChef
My original order was messed up which I wasn’t happy about, however Marvin was great in listening to me and understanding I need to cancel the whole order. Thanks Linda Young
By Linda
Response from KatuChef· Sep 30, 2026
Hi Linda, Thank you for sharing your feedback. We’re glad Marvin listened to your concerns, understood your request, and was able to assist you with the cancellation. Kind regards, Blake from KatuChef
